Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
Six Months
Positive: 0
Neutral: 0
Negative: 0
Write a Review
Customer Reviews | Filter Reviews
5/5
2006-03-09
"Used this store because search engine and subsequent high ratings here on Resellerratings. The transaction went smooth as could be. I had my merchandise three business days later."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Being easy to reach
Being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
1/5
2005-10-30
"Their international order creditcard check sucks. 4 days after ordering I got an email that they charged my card with a small amount and I must tell which amount. The creditcard company gives me ones a month a transaction summary and does not give information by telephone or email, so I must wait 5 weeks. The alternative is to fax them a copy of my pasport or driver licence with the front and back of my creditcard. No way. The fact that the billing address is the same as the shipping address and the creditcard is not blocked after a week should be enough. Later they asked for the security code and service telephone number and then nothing happened. Yes, another email that verification has started... After 10 days I cancelled the order.
On 30 nov. I received my account overview and tried ordering again. I mentioned the amount they charged on the order form and guess what, I must fax a copy of ID and creditcard... I replied that supplying the charging amount was enough last time but they use answering bots, so what do I get this time: the verification process has started. F**K! I just emailed back the amount they charged and now they say that they did not charge this order!!! FKFKFK. It's about validating yes not orders! So I have cancelled again and asked for reinstating the previous order that they have charged. That stupid bot just cancelled everything. Hopeless. And they did not refund the initial charge. I have placed my order at oempcworld where they use paypal."
Detailed Ratings
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
5/5
2005-05-13
"I don't know why there arn't many more reviews for this store, I almost overlooked shopping here becuase of that. But I'm extremely glad I didn't, this will be my number 1 place to shop for memory upgrades for as long as they are in business. Extremely good customer service, fast shipping and very knowledgeable people, cant ask for more."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being easy to reach
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
5/5
2005-04-21
"This was truly a unique experience! I found the part I needed easily, had no trouble placing the order and the delivery was very fast. I would recommend Comtread.com to ANYONE!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
5/5
2005-04-18
"Got the order in three days, everything working great. thanks for all your help, and for being such nice people. Have a Blessed Day."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
5/5
2005-04-13
"Prompt e-mail reply to my questions. Recommend
this company highly.
USPS not recommended - no website tracking of your orders whereabouts. Only posting was AFTER
delivery."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
5/5
2005-04-12
"I am an avid builder for 7 years now.I rebuild a lot of computers from spare parts for friends. I also have built 8 Hot Rod computers from the ground up. The greatest challenge is bringing old clunkers back to life with newer technology. Comtrend was very friendly and helpful on the phone when I needed to inquire about compatibility concerning Rambus memory and this Gateway I'm working on. Price was the best I found for RDRAM. Items arrived when they said they would. Packaging was good. Memory works fine. And I was told by others I would be lucky to find memory to work in this 5 year old Gateway. I am very satisfied, Have recommended them to my friends, and will buy from them again.
Thanks Comtrend."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Making decisions on their own
Being easy to reach
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
5/5
2005-03-29
"Excellent service & prompt delivery. Technical support took their time to ensure the right mamory was selected."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
5/5
2005-03-04
"This transaction was easy, quick and safe. I am very pleasd. I really like the return policy. I didn't need to use it."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being easy to reach
Being trustworthy
Being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
5/5
2005-02-13
"Excellent customer service during my order - they took the proactive approach of determining that the memory that I ordered was not the right memory for my pc and informed me before shipping the product. I was able to get the right memory without returning anything. The memory wound up giving lots of problems and 3 months later I inquired about exchanging memory and without hesitation they sent two replacement dimms. I'm extremely satisfied with Comtread."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
5/5
2005-01-05
"This was a great company to purchase RAM memory for my computer! I email them the specs on the side of my computer, they responded with a few more detailed questions about the product, I answered their questions and they were able to get me the right memory on the first try! It was great to deal with them.
Thanks a ton. Kevin"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
5/5
2004-12-14
"I'm a home PC user. I upgraded this PC with memory purchased from Comtread.com. I was impressed by the fact that their support team contacted me to make absolutely sure the memory I had selected was compatible with my PC. It wasn't. I was also impressed how the sales team quickly corrected my order and how quickly it was shipped. I'll be shopping at Comtread.com again soon."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
5/5
2004-12-12
"Comtread is a very customer oriented business. They respond to questions promptly. My order was placed on a Sunday and shipped within 48 hours. They are friendly, fast, and efficient."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Speed of web site
Web site being easy to use
5/5
2004-12-08
"They were very interested in making sure I had the correct product for my machine, a good sign. ordering, shipping were done quickly and came sooner than expected. Memory module works perfectly."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
5/5
2004-12-05
"Excellent selection and prices as well as top notch customer service. I'm especially impressed at Comtread's service of checking compatability of system-to-memory prior to processing the order. Eliminates having to return for replacement/refund. I'll definitely purchase from this company again and again!!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being knowledgeable
Being trustworthy
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
1 - 15 of 33 reviews
Are you this business?
Accelerate your voice by collecting Ratings and Reviews with us! Claim your business page for free or Learn More
Retailer Information
Contact:
877-237-1142
support@comtread.com
Comtread.com
visit the website
Share Comtread.com's Store Rating
