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4.33 / 5 (797 reviews) average score over the past This merchant had 80.8% positive reviews over the last Six Months
Six Months
Positive: 644
Neutral: 62
Negative: 91
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- First Time Customer
5/5
2025-03-23
Fast & Affordable!
"Good selection of lenses, good pricing, free shipping, fast service."
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3/5
2025-03-23
"too costly
will look into other options"
Amanda R from Contact Lens King has responded
Posted Mar-24-2025HI. Thank you for your order. I apologize you feel our pricing is high, we do our best to remain competitive. Upon review of your account, I see you have been paying the same price per box as your previous order however, you used a 10% coupon last time. I have added a 10% coupon to your current order making you overall total the same as last time. We appreciate your business and look forward to serving you in the future.
5/5
2025-03-21
Fast!
"I realized too late that I was running out before my scheduled exam. They got my Dr’s approval on re-order and shipped so quickly before I ran out. Thanks!"
Amanda R from Contact Lens King has responded
Posted Mar-21-2025HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
5/5
2025-03-20
The whole process was swift and smooth!
"The whole process was swift and smooth. Thank you!"
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Amanda R from Contact Lens King has responded
Posted Mar-20-2025HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
3/5
2025-03-20
Contact
"The fees are really expensive."
Amanda R from Contact Lens King has responded
Posted Mar-20-2025Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
5/5
2025-03-16
Easy and Quick
"Very easy to refill a prescription and received them quickly, within a week."
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Amanda R from Contact Lens King has responded
Posted Mar-17-2025HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
3/5
2025-03-16
Uploading prescription not straightforward
"Difficult to upload prescription, did not give confirmation of upload. Had to try multiple times before upload successful"
Amanda R from Contact Lens King has responded
Posted Mar-17-2025HI, Thank you for your order. I apologize you had difficulties uploading your prescription. Once you upload and click "submit", you will see a date and time stamp to ensure your prescription has been successfully uploaded. We appreciate your business and look forward to serving you in the future.
2/5
2025-03-16
Processing fees - misleading
"Not good business practice to advertise a price and then hit you with a processing fee that is more than the price of the product."
Amanda R from Contact Lens King has responded
Posted Mar-17-2025Thank you for the review. I apologize for the frustration regarding the processing fee. As you read on our website, the processing fee is associated with the sales cost of the item and is priced per box. However, we do welcome all our customers to do their own price comparison to see for themselves that in most instances we offer the lowest bottom price. It is also important to note Contact Lens King is an authorized retailer, receiving all our lenses sealed and packaged directly from the manufacturer. At Contact Lens King you can count on receiving the quality products you want while receiving award-winning service. We greatly appreciate your business and look forward to serving you in the future.
5/5
2025-03-16
Always in stock...
"Shipping is ultra fast and contacts at the lowest price."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Amanda R from Contact Lens King has responded
Posted Mar-17-2025HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
3/5
Updated on: 2025-03-14
It's OK
"I've ordered from Contact Lens King many times and it's always easy to order. But this time I paid 50 bucks more for a year's supply. I'll be looking for a new distributor next time"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Amanda R from Contact Lens King has responded
Posted Mar-14-2025HI. Thank you for your order. I do apologize for the price difference you are since your previous order. Upon review, it seems your previous order you used a 20% coupon where this order a 10% coupon was applied. The difference you are seeing is based on the coupon.
3/5
2025-03-14
expensive
"did not accept my coupon, and is expensive"
Amanda R from Contact Lens King has responded
Posted Mar-14-2025HI. Thank you for your order. Upon review of your order, your coupon was applied saving you $11.79. Please confirm this by checking your order confirmation. We appreciate your business and look forward to serving you in the future.
2/5
2025-03-13
jc
"Web site very slow, keeps dropping off."
Amanda R from Contact Lens King has responded
Posted Mar-13-2025HI. Thank you for your order. I apologize if you experienced technical issues during the time you placed the order. We will have our IT department look into this further. We appreciate your business and look forward to serving you in the future.
5/5
2025-03-13
BEST DEAL
"So easy and best pricing for my contacts"
Amanda R from Contact Lens King has responded
Posted Mar-13-2025HI. Thank you for your order and for taking the time to leave a review! We appreciate your business and look forward to serving you in the future.
3/5
2025-03-12
"Your website is clunky. I uploaded a pdf of my prescription and it didn't automatically update my prescription shown on my account. Website functionality also lags."
Amanda R from Contact Lens King has responded
Posted Mar-13-2025HI. Thank you for your order. I apologize if you experienced technical issues when uploading your prescription. If you could advise which device you were on we can have our IT department look into this on our end. We appreciate your business and look forward to serving you in the future.
1 - 15 of 18611 reviews
About Contact Lens King
Since 2004, Contact Lens King has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from Contact Lens King, and your order will be delivered right to your door. Contact Lens King has become a leader in this industry and we take exceptional pride in the work that we do. Our customers always enjoy great value and excellent customer service.
Retailer Information
Contact:
Monday through Friday, 8:30AM to 5PM EST
1-800-352-0255
customerservice@contactlensking.com
Contact Lens King
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Contact Lens King is ranked #22 in shopping
Contact Lens King is ranked #18 in apparel
Amanda R from Contact Lens King has responded
Posted Mar-24-2025