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4.81 / 5 (16 reviews) average score over the past This merchant had 100% positive reviews over the last Six Months
Six Months
Positive: 16
Neutral: 0
Negative: 0
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5/5
2025-03-10
Very helpful service
"I was debating whether to buy a refurbished or like-new HP Laser Jet CP2025 printer and Sy was very helpful. I have this particular model of printer for close to 20 years and love it but it finally stopped working. I just ordered the like-new printer today so haven't received it yet but so far I am very pleased with this company."
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4/5
2025-02-05
Customer Service Spot On
"After placing my order, I realized something was not correct. I was given the customer service number from the live chat feature. The rep picked up right away and was able to correct the error. In addition, I was able to provide our tax exempt details as we are a non-profit organization."
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5/5
2025-01-28
Customer Satisfaction
"Sy was very helpful and was attentive to customer satisfaction when I had questions."
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5/5
2025-01-09
Honest , Great customer service
"I ordered a reconditioned printer, but was offered a refurbished one instead... the refurbished one should be a lot better, and last longer."
5/5
2025-01-07
The site was very easy to use
"The type writer looks like just what I need"
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5/5
2024-12-27
great help and service
"very helpful and professional!"
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5/5
2024-12-07
Great Customer Service
"Great customer service. Had a phone conversation concerning whether product was the right fit and if I need anything additional."
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5/5
2024-11-14
5
"Great Prices and good Service"
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5/5
2024-10-21
Highly recommend
"I have made several purchases over the past few years and always talked with friendly, knowledgeable representatives I now consider friends. When I needed help from support services, it was prompt and did not require a second call."
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5/5
2024-10-19
HP Printer
"It was easy to order online and I am looking forward to receiving the HP Printer"
5/5
2024-10-15
Very helpful and prompt!
"I've ordered two printer through CopyFaxes now. Both times I was called by a rep to confirm my order. The printers got here with all of their needed parts very quickly and work perfetly. Thanks so much!"
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4/5
2024-10-07
Customer service was great!
"I ordered a printer from the website. I got a call from one of the reps a short time later. He said that they didn't have the printer that I wanted in stock. Then why did you have it showing as available? I don't have a problem with the rep at all, he was very helpful and very nice. He did his best to help me find another printer. But I have such a stockpile of toner, I wanted a certain one. If you don't have the merchandise available, you shouldn't show it. Or put something that will bring attention to it that it's "not available", "not in stock" etc...."
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4/5
2024-10-07
First Time Use
"So far it has been nice I have not received the printer just yet will give further feed back after I use the product"
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5/5
2024-10-01
No Brainer Decision
"I ordered a printer online and the sales rep called and made me an offer for a better printer! It was a no brainer!! He explained everything in great detail."
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1 - 15 of 341 reviews
Retailer Information
Contact:
9am - 6pm
888-298-3095
naomi@copyfaxes.com
Copyfaxes
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Category Rank
Copyfaxes is ranked #103 in business & industrial
Copyfaxes is ranked #40 in business services
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Posted Nov-26-2024