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Crutchfield
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.8 / 5 (71 reviews) average score over the past
5
91.5 %
4
1.4 %
3
4.2 %
2
1.4 %
1
1.4 %
Positive: 66
Neutral: 3
Negative: 2
This merchant had 92.96% positive reviews over the last Six Months
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5/5
2025-02-19
Audio-Technica LP120XBT-USB Review
"This is my first turntable purchase - decided to get into vinyl to enjoy music more at home. I asked my brother who is a big audio guy to help me find a reasonably priced turntable with Bluetooth. He researched and recommended the Audio-Technica LP120XBT-USB. I purchased and it arrived so quickly. Setup was pretty easy, I had to watch a YouTube video to understand installing the weight on the arm but otherwise it was a breeze. Bluetooth connects to my soundbar or Bose headphones very easily. Love this purchase- feel like I’m experiencing songs for the first time again."

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5/5
2025-02-18
Yamaha RX-V6A AV receiver
"Crutchfield knocked it out of the park on the purchase of a new AV receiver. The website was a huge help in making the decision which mfgr/model would suit my needs. Free shipping and lightning fast order processing was a real bonus. The receiver was shipped within hours of the order being entered and it was on my door step in less than 24 hours. Couldn't have had it quicker if I bought it from a local dealer here in Baltimore. The unit was up and running the same day and final setup tweaks were complete by the second day. I'm extremely happy with the entire experience."

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5/5
2025-02-18
Great service and knowledge
"Thank You Great Prices Very knowledgeable"

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5/5
2025-02-14
Crutchfield has been my go to for years.
"Friendly helpful customer support team. Great Selection. I have never received any thing I’ve ever ordered damaged in shipping. An all around great experience when shopping through Crutchfield."

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5/5
Updated on: 2025-02-10
Quick delivery and great product
"The delivery was quick! I installed the amplifier without any issues. I placed the amplifier behind the head unit with room to spare. I love the compact size and the INCREDIBLE sound."
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5/5
2025-02-07
Helpful. Available.
"They answered every question I asked. I’ll be back."

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5/5
2025-02-06
Sony Ultra HD Blu-Ray/ DVD Player UBP-X700/M
"DVD Player was easy to set up and works great' Picture quality is exceptional . Crutchfield shipping was quite fast , It was a great hassle free experience. I have not yet reached out to Crutchfield Customer Service with a couple advanced set up questions . But past experience with them has always been very helpful. Bob Dailey"

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5/5
2025-02-05
Exceptional Service
"Crutchfield always provides a fantastic, curated service. Great products delivered promptly and with care. If there are any problems, they are outstanding in resolving them. For audio equipment, Crutchfield is always the first place I shop."

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5/5
2025-02-03
New Service The Old Way
"I think I have found my new provider for electronic products. Daria answered the phone when I called to ask questions about two TVs of different manufacturers I was interested in. She answered my questions and even brought up a couple of issues I had not thought of. She was unbiased and professional. When I made a purchase, she followed up until the TV was delivered. Also Crutchfield will provide assistance for life after your purchase. I can remember when service like this was expected, but I haven’t seen it in years, I was blown away. I will buy from from Crutchfield in the future."

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5/5
2025-02-01
Safe & Secure Service
"Excellent service as always. When other sellers failed, Crutchfield delivered. Thanks again."

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5/5
2025-01-30
Best customer service period !
"I’ve had to return Marshall 3 : earcups can rotate out of place & app connection to ‘cans’ is glitchy . Marshall 3 / 2 stars , Crutchfield / 10 stars ."

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5/5
2025-01-29
Incredible Company
"I have always had great experiences with Crutchfield staff whether they're in sales, customer service, or tech support. Lifetime support is a rare concept these days."

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5/5
2025-01-28
Offering a variety of quality and economical solutions, along with responsive communication.
"I liked my experience with Crutchfield. They have all the data to help you make an informed decision, a good selection to choose from, and great customer service. I received my order promptly."

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5/5
2025-01-27
Crutchfield is great, but delivery is a different story
"I ordered a set of speakers that were priced well, came with all needed items, and scheduled delivery date was acceptable. The items were shipped quickly, but the shipment got sucked into the void between their warehouse and my house. Seven days after my order was placed I was notified that I would have to wait another 4 days. Not too thrilled about this."

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5/5
2025-01-26
Harness the power!
"You guys came throught with the wire harness I needed and fast! I'm impressed and I'll be a customer for life!"

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Category Rank

Crutchfield is ranked #67 in computers & electronics

Crutchfield is ranked #18 in consumer electronics

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