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Stores > Cupshe.com
  • Cupshe.com Cupshe.com Elite Status
    • ADDRESS
      07039
    •  
    • BUSINESS HOURS
      24x7
      GENERAL PHONE
      +1 973 577 7979
      FAX
      n/a
    • SUPPORT EMAIL
      service@cupshe.zendesk.com
      SUPPORT PHONE
      +1 (253) 271-4100

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • checkmark icon FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • option not available Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.16/10 9.16/10
    Chance of future purchase: Rating 8.99/10 8.99/10
    Shipping & packaging: Rating 8.67/10 8.67/10
    Customer service: Rating 8.32/10 8.32/10
    Return/Replacement policy: Rating 8.27/10 8.27/10
Voice your opinion! Review Cupshe.com by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-13

Great value

"Quick delivery, good quality "

Rep reply posted Dec-13-2017

A rep from Cupshe.com, Cupshe Team, has responded

“Hi,
It is an honour for us to see you here. We are very pleased that you enjoyed Cupshe products and service.
Have a nice day!
Cupshe”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-13

Loved it!

"I bought 4 different one piece suits and they were all amazing! Great quality exactly how they look online "

Rep reply posted Dec-13-2017

A rep from Cupshe.com, Cupshe Team, has responded

“Hi, we are so happy to hear you love Cupshe bikinis. Thank you so much!”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-13

Excellent service

"Item took a bit longer, but they couldn't of been more helpful x "

Rep reply posted Dec-13-2017

A rep from Cupshe.com, Cupshe Team, has responded

“Hi, we are so happy to hear you love Cupshe products and service ! We will continue to provide high-quality service. Thank you so much!”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-13

Delivery & product as outlined

"The 2 pieces I ordered were exact to the "size chart" ( one was a bathing suit) and both arrived within the outlined delivery date. I like the quality of both , colour is true to description and so far the dress has washed well. "

Rep reply posted Dec-13-2017

A rep from Cupshe.com, Cupshe Team, has responded

“Hi

Everyone at Cupshe feels very pleased with this wonderful review. We rejoice that you enjoy Cupshe products and service! We will continue to provide high-quality items and service at a competitive price.

Hope to see you again at Cupshe.”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-12

Arrived in a timely manner

"Great products and arrived in a timely manner. Will definitely order from Cupshe again."

Rep reply posted Dec-13-2017

A rep from Cupshe.com, Cupshe Team, has responded

“Dear Jonezzz,

Thank you for your review about Cupshe.
We are highly cheered up to hear that you're satisfied with Cupshe shipping service.
Hope to see you again at Cupshe.

Cupshe”


No Avatar

Verified Customer
Rating 2/10
1/5
2017-12-12

Return Policy Nightmare

"Shipment came from China and with a funky bad smell on the clothes I ordered. I wanted to return the cheap material and too large size clothes.

To return a product the customers have to jump through too many hoops. Send photos of product label, explain reason for return in an email, receive an offer to keep clothes and in-store that was not even close to what the order cost, negotiate the crappy offer, finally receive a mailing address to return for a full refund.

No free return labels.

In-Store discount code you receive can ONLY be used ONCE. Not on Sale items either.

What a headache! CUPSHE.com, just state on the site NO returns so you can save your customers and yourselves the hassle!

Never doing business with this company again!
"

Rep reply posted Dec-12-2017

A rep from Cupshe.com, Cupshe Team, has responded

“Hi ABBY GREENLEE,
We retrieved the email history and here are our arguments on this review.
There are 4 items in this order. Without the product label, we do not know which item you want to return.
I cannot agree with the "cheap material". Our items are high quality at an affordable price.
We provided all of our remedies, including the return shipping address. At last, you accepted $112 coupon which is much higher than the subtotal of 3 items $81.82 you wanted to return.
When you accepting the coupon code, we clearly told you the code only can be used once and cannot be applied to on-sale items. Those limitations are clearly shown in the form of bold text.
I am sorry for the following hassle. Our online store has some bugs in the on-sale tag of "mermaid" item. We generated a new coupon and sent the code to the mailbox on 11, Dec. You can apply the coupon to buy this item.
Anything else please let us know.”


No Avatar

Verified Customer
Rating 6/10
3/5
2017-12-12

"The jacket I received was great but the dress was way too big and I ordered the smallest size which was a small. "

Rep reply posted Dec-12-2017

A rep from Cupshe.com, Cupshe Team, has responded

“Hi kimkoger34,
Sincerely sorry to hear that.
Each item has its own sizing chart when you place the order. Please carefully check that.
When placing the order, you also can contact Cupshe service via email or live chat for some sizing advice.
Have a nice day.”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-11

Perfect in every way

"As ordered. Fast shipping to Canada."

Rep reply posted Dec-11-2017

A rep from Cupshe.com, Cupshe Team, has responded

“Dear sizabel,

Thank you for your review about Cupshe.
We are highly cheered up to hear that you're satisfied with Cupshe shipping service.
Hope to see you again at Cupshe.

Cupshe”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-10

Love it!

"Great product great price!"

Rep reply posted Dec-11-2017

A rep from Cupshe.com, Cupshe Team, has responded

“Hi meredithgwen,

We rejoice that you enjoy Cupshe products and service! We will continue to provide high-quality items and service at an affordable price.

We hope that we can see you here again soon.

Cupshe”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-09

Love cupshe!

"Items came quickly and fit so well! "

Rep reply posted Dec-09-2017

A rep from Cupshe.com, Cupshe Team, has responded

“Hi

Everyone at Cupshe feels very pleased with this wonderful review. We rejoice that you enjoy Cupshe products and service! We will continue to provide high-quality items and service at a competitive price.

Hope to see you again at Cupshe.”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-08

Products met all my expectations!!!

"I ordered 2 bathing suits online from Cupshe. They arrived in less than a werk and the products were exactly like I thought they would be, as advertised! The fabrics and fit were amazing. Thoroughly pleased and will definitely purchase again and recommend to friends!"

Rep reply posted Dec-09-2017

A rep from Cupshe.com, Cupshe Team, has responded

“Hi,
It is an honour for us to receive your positive review for Cupshe products. We are very pleased that you enjoyed Cupshe products and service.
Have a nice day!
Cupshe”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-08

Absolutely perfect I love my bikini perfect fit perfect look

"Prompt service everything I wanted it was just beautiful love it."

Rep reply posted Dec-08-2017

A rep from Cupshe.com, Cupshe Team, has responded

“Hi Hilary, we are so happy to hear you love Cupshe bikinis. Thank you so much!”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-08

Love Love Love!

"I will definitely order again! The product fits as stated and they colors are so fun!"

Rep reply posted Dec-08-2017

A rep from Cupshe.com, Cupshe Team, has responded

“Hi Nicole, glad you love Cupshe products! Hope to see you soon again at Cupshe.”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-12-08

Good quality!

" Love my bathing suits! The quality is good for the price will definitely purchase again "

Rep reply posted Dec-08-2017

A rep from Cupshe.com, Cupshe Team, has responded

“Hi Dayana, it is an honour for us to receive your positive review on the high quality of Cupshe Swimwear. See you again at Cupshe!”


nessachapman2598's Avatar

Verified Customer
Rating 8/10
4/5
2017-12-08

good

"was good thanks, came in perf condition"

Rep reply posted Dec-08-2017

A rep from Cupshe.com, Cupshe Team, has responded

“Hi Vanessa, we are very pleased that you enjoyed Cupshe products. Thank you for your fabulous review, we hope to see you here again soon.”


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