Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"I ordered a very expensive cookware set from Cutlery and more in August and had pitting in one of the pots. I reached out to them 40 days later and they tell me that I have to go back to the manufacturer to resolve the problem. What good are they in the transaction? The answer is ZERO. Don't purchase from them unless you want no service and a "pass the buck" attitude. Terrible business that apparently doesn't care about customers... just their wallets. Customer's have choices and I would highly recommend taking your business (and wallet) somewhere else!"
Knife is useful, right-sized for my use; extra shipping charge unfriendly
"Wusthof Classic 3" Hollow Edge Flat Cut Paring Knife is unusual design but useful for minced, julienned herbs, ginger, etc.
Knife was shipped promptly in packaging that protected the knife.
Unreasonable up-charge for shipping to Alaska via USPS."
"I am very pleased with Cutlery and More. They provided useful detailed information on the knife set I bought. Their price was cheaper than all other places I checked and the delivery was free and fast."
"Yaxell super gou is one of my favorites that said cutleryandmore.com has been a hit among my staff because it helps keep more money in our pocket buying performance personal knives"
"order arrived on time, and in good condition. Upon examining my new Miyabi 9.5 inch slicer, I noticed a burr running the entire length of one side of the knifes spine. I was able to easily remove it but ..."
"When I saw that Amazon was using Cutlery and More to ship its Scanpan frying pan, I decided to go right to the source! Not only was shipping probably faster than if I had used Amazon, but I got Scanpan quality from what I consider to be a more reputable source. I love the pan, and I loved the service. (I hope this outlasts my Calpalon pan that started to rust and stick.)"
"Somehow I was transferred to customer service which I didn’t want or need. This completely screwed up my purchase process. You are way too worried about future purchases when you havent even satisfied the initial transaction. Plus you are too damned expensive"