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/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
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1/5
2022-01-12
DHgate scammed me for $59.00
"On OCTOBER 28,2021 I MADE A PURCHASE FOR $59.00 FROM DHGATE. EVEN RECIEVED A CONFIRMATION OF MY ORDER ***-***-****. I BEEN EMAILING AND TEXTING FOR MONTHS. NO REPLY.THEY SCAMMED ME AND YOU CAN BET THEY WILL SCAM YOU AS WELL."
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1/5
2021-12-12
Stay away from them
"80% of your purchases on DHgate will never reach don’t deal with them save your time and money and look for other singing portals
I have tried them three times and then the three times I never receive my purchases I refund through my Visa card because they denied even return my money through DHgate"
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1/5
2021-11-02
Took three months to get my item
"Three months to get my item then wrong size and won’t refund my money"
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2/5
2021-09-29
difficult to get action
"As a customer I am greatly disappointed at the customer service of this institution. Ive spent thousands of dollars on an EScooter believing that they will stand behind their product. For months I have left many messages on their website asking , begging for a solution. The scooter is great but the battery is bad. They sent me 2 chargers for the 2 ports neither one of the chargers charge the battery. So I have this wonderful scooter that I can not ride. It is a paperweight.
No one in the States sells this battery. I have sent this company pictures and description with no answer.
If you value your money do not buy from this company or you may end up with a paperweigh!!
I still wish they will reply and make it right per their advertisements."
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1/5
Updated on: 2021-08-12
Do not trust this site
"I purchased a dress that was nothing like the picture. Mine showed up missing stones and looked like a five year old had made it...really bad stitching! I was unable to get my money back and when I tried to leave a negative review the site’s algorithm blocked so many words that I could not give an account of my horrible experience. So I was out over a hundred bucks! The site is not safe it is a gamble or even a scam. They had the nerve to respond to my review with a blatant lie...I’m sure they’ll have bs proof too...stay away from this site folks!"
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1/5
2021-08-09
Never buy here
"Bought on 26 juni a TV stick from Xiaomi youpin.
The package has never arrived, after that I make a dispute to Dhgate.
Every evidence I show them they tell me it is not enough.
I never buy a product from them anymore, nextime I choose for AliExpress where a never had a problem"
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1/5
2021-07-30
DO NOT PURCHASE. SCAMMERS!
"I purchased 2 seperate shoes from 2 different sellers and they both sent me smaller shoes than I ordered and then refused to give me a full refund. Lesson learned. Don't purchase anything from them."
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5/5
2021-05-28
Enjoyed Shopping
"This is a really safe and secure website with a lot of fantastic deals. I've only placed two orders, and both times I've been very satisfied. The first order arrived quite quickly and was precise as stated. The second-order likewise looked excellent. The vendor was really helpful. Until your products are received and approved, your money is safe with the site. Strongly suggested."
5/5
Updated on: 2021-04-09
Good service and Kind agent
"Jake was very kind and patient and helped me with the process"
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1/5
Updated on: 2021-03-28
All is great until you have a issue.
"As long as you have a good seller you are fine but if you have any problems DHGate will not help and they have no way to actual contact them. Use AliExpress"
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5/5
2021-03-16
exceptional
"friendly and caring people"
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5/5
2021-03-16
Perfect
"The Dhgate site very helpful and they assisted the customers very quickly."
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5/5
2021-03-15
Customer service
"Very positive experience with customer service."
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5/5
2021-03-15
Love Shopping at DHgate
"I love DHgate with high quality products!"
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5/5
2021-03-14
Love the items
"Nice seller, customer service and safe to pay.
All the products are amazingly"
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1 - 15 of 116422 reviews
Retailer Information
Contact:
Mon-Sun 9:00am to 6:00pm (GMT+08:00)
customer-support@DHgate.com
DHgate
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Category Rank
DHgate is ranked #6 in shopping
DHgate is ranked #4 in apparel
