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"Bad connections, calls are bring routed to voicemail for no valid reasons and charging connection fees to customers.
Network overburdened. Not enough capacity to support the volume of calls."
"The customer service is very unprofessional and doesn't really care about their customers. I'll never use their services again because they're thieves."
"Am unable to top up my extended family when I want to.
Aparently there is a limit (which I have not been advised about when I signed up) on the number of times one can top up.
Have to wait 24-48 hours before I can do a single top up.
Remove the limit !"
"I love digicel they are the best of the best phone network, they give good price for the right amount of credit I'll never stop using digicel all my family in just love digicel. What I love about it the most it's extremely fast when I send international credit it reaches supper fast I love it????????"
"The worst customer service of all carriers. Stay away from this company. A total ripoff and no regard for their customers. They charge GCT on topups while LIME doesnt. Im sure charging taxes on online services is illegal. I will never deal with them again."
"Great service...user-friendly site with quick response-time and sufficient notification. Only change I would suggest is that the minimum top-up amount be lowered. Otherwise, excellent user experience."
Digicel is an international mobile phone network and home entertainment provider operating in over 33 markets across the caribbean, central america, and oceania regions. Click on your country below to find out about our amazing service in your region.