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4.24 / 5 (17 reviews) average score over the past This merchant had 76.47% positive reviews over the last Six Months
Six Months
Positive: 13
Neutral: 2
Negative: 2
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1/5
2025-04-20
No communication at all
"I been receiving PayPal invoices And I didn’t know why I thought it was a scam but it was for the delivery lift. So I received that my order it was on the way but since Monday and I never got like times when my order was going to be delivered and I still don’t know when it’s supposed be here. I pay almost $500 for the delivery so I think the communication needs to improve."
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5/5
2025-04-15
Great customer service
"I was assisted with arranging for shipping"
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3/5
2025-04-15
Still waiting for shipment.
"8 days after buying lot id # 107584914. There is no easy way to check status of shipping appointment. Status is still paid-not shipped."
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1/5
2025-04-10
Orrible
"Son dos compra con vosotros en 1 mes.
La primera me llegaron 200 piezas menos y no me comunique con vosotros.
Hoy de 59 aspiradora se pueden salvar solo 5 y tienen el papel de la devolución que dice dañado ,hoy dinero totalmente perdido.
Creo que tienen que ser más claro en los manifiestos y con las cantidades."
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5/5
2025-03-24
Quick shipping and helpful customer service.
"The shipping was quick. Although I didn't receive a tracking number from the company shipping the product, Direct Liquidation was quick in providing it when I emailed them."
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SupportDL from Direct Liquidation has responded
Posted Mar-25-2025Glad we could help! We aim for fast shipping and responsive support, so it's great to hear you had a good experience. Thanks for your review!
3/5
2025-03-24
Algo incierto
"Pudiera ser 5 estrellas, pero compré hace 3 días y aún no se nada de mi compra o envío"
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5/5
2025-03-23
Very easy to purchase
"It was very easy to make my purchase and set the shipping up. Very helpful when I had questions. Will be making more purchases in the future"
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SupportDL from Direct Liquidation has responded
Posted Mar-24-2025We love hearing this! Making the purchasing and shipping process hassle-free is what we aim for, and we’re glad we could provide the support you needed. We truly appreciate your trust in us and look forward to your next order!
5/5
2025-03-20
Awesome!
"I was in and out with no problem. Thanks Brenda!!"
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SupportDL from Direct Liquidation has responded
Posted Mar-24-2025Hi Andre! Thanks so much for the 5-star review! We're really glad to hear your pickup experience went smoothly. Hope to see you again soon!
5/5
2025-03-18
Very helpful on my first time
"I purchased three pallets and made a mistake on shipping I called them and explained that I entered the wrong information about pick up they spent most of the day getting delivery set up for me they kept in contact all day till it was resolved they bent over backwards to get it shipped They were very polite they made sure my experience was a good one will definitely be purchasing again . Thank you for all your help."
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SupportDL from Direct Liquidation has responded
Posted Mar-18-2025Thank you for sharing your heartfelt feedback about your experience with our support team! We’re committed to making the process as quick and seamless as possible for you. If you ever encounter any issues while placing an order, please don’t hesitate to reach out. We look forward to assisting you again in the future!
5/5
2025-03-18
Grate job
"it was good and easy. theycept me updated on biding"
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SupportDL from Direct Liquidation has responded
Posted Mar-18-2025We're thrilled to hear that you had a fantastic experience with our auctions! Our team is always here to assist you with any bidding concerns. If you ever need help with your bids or orders, please don’t hesitate to reach out. Thank you for your support!
5/5
2025-03-07
Got it all figured out
"Got all the bumps in the road figured out."
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SupportDL from Direct Liquidation has responded
Posted Mar-11-2025It's wonderful to hear that you had such a positive experience with Direct Liquidation! Knowing that we’ve met your expectations means the world to us and motivates us to keep delivering the quality and service you deserve. We look forward to serving you again in the future. Have a fantastic day!
4/5
Updated on: 2025-03-02
Good business.
"Very fair bidding system, to include shipping options."
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SupportDL from Direct Liquidation has responded
Posted Mar-07-2025Hi there! We're so glad to hear that you like our offer system! Our goal is to make the process as seamless as possible for our customers. That's why we've added an option in the cart to automatically calculate shipping costs for the items in your cart.
We hope to introduce even more features in the future to further enhance your shopping experience. Let us know if you have any feedback or suggestions, we would love to hear from you!
We hope to introduce even more features in the future to further enhance your shopping experience. Let us know if you have any feedback or suggestions, we would love to hear from you!
5/5
2025-02-09
I love Direct Liquidation
"I have been buying from DL for years, have bought over 200 lots and love them. :)"
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SupportDL from Direct Liquidation has responded
Posted Feb-13-2025We're so glad to hear you had a great experience with Direct Liquidation! We really appreciate your feedback and will keep working hard to bring you the best quality and service. Have a great day! :)
5/5
2025-01-13
Great place for resellers
"Buying was easy and I got a great lot for my business"
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SupportDL from Direct Liquidation has responded
Posted Jan-14-2025Hi! We're thrilled to hear that you received a great lot for your business. We truly appreciate your feedback, as it helps us ensure we’re delivering the best products and services possible. Thank you for being a valued customer!
5/5
2024-11-25
Easy
"All was good but would have liked a tracking number.
I’m a newbie."
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SupportDL from Direct Liquidation has responded
Posted Nov-29-2024Thank you so much for your positive feedback, please note that we notify customers on the website and over email once the order ships, and you can reach out to our support team via chat, email, or phone to get the updated tracking information once this happens. We will continue to work hard to meet your expectations!
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About Direct Liquidation
Direct Liquidation is your B2B source for liquidation merchandise sourced from top national retailers. Surplus inventory consists of customer returns, overstock and refurbished merchandise.
Retailer Information
Contact:
9am - 6pm EST - Mon. through Fri.
1-800-679-9451
support@directliquidation.com
Direct Liquidation
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Category Rank
Direct Liquidation is ranked #76 in shopping
Direct Liquidation is ranked #1 in auctions
SupportDL from Direct Liquidation has responded
Posted Apr-16-2025