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Everbrook Academy - 563 Piermont Rd
Everbrook Academy - 563 Piermont Rd Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
5 / 5 (3 reviews) average score over the past
5
100.0 %
4
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3
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2
0.0 %
1
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Positive: 3
Neutral: 0
Negative: 0
This merchant had 100% positive reviews over the last Six Months
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3/5
2023-01-23
"I wrote it all in previous questions."
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4/5
2023-01-21
"We are very new but overall it was a pretty smooth transition. Staff in infant room is ever changing so hopefully we get the lead teacher back soon and some longer term staff to help aid children and parent comfort with seeing same faces each day. I feel good about him going and feel like he is learning and socializing in ways he wouldn’t get at home."
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4/5
2023-01-06
"Teachers leaving is a problem. In the past year our child has had 5 teachers. It seems that every 3 months a different teacher departs which leaves the school understaffed. This leaves the child not knowing which classroom they will be in and who will be watching them at any given time. This is concerning and a thought as to looking elsewhere."
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4/5
2023-01-02
"We love Everbrook, but the high turnover has been challenging. In addition, there is no introduction to new teachers. Also, if there could be more curriculum or structured activities related to weekly or monthly themes, the kids would greatly benefit from the educational experience. When incidents do happen, usually communication is immediate, but there have been times when my kids come home with significant marks or scratches on their faces and bodies, which is a huge concern, because it means accidents were not seen. Overall, however, we are very satisfied with Everbrook and love the live feed video access. It makes us feel more reassured that our kids are well and safe while we are at work. It truly is an invaluable feature!"
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1/5
2022-12-22
"Terrible. I wouldn't recommend the school to other people. To be honest, this school is getting a really bad reputation around here, I constantly hear more about parents who are pulling their kids out of there because of the same reasons (mainly the low quality teachers/ staff and director)."
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4/5
2022-12-08
"I love the location, I love the facility, I love that meals and diapers are provided, I love the livestream feature. I'm concerned about the staffing issue and the frequent turnover. Two-year-olds crave consistency and routine, and not having a consistent teacher could hinder their progress. I'm also concerned about the general comments I get about meals - things that he eats in school don't match up to the things he's eating (or not eating) at home. I also wish there were more frequent updates about his daily activities, more pictures posted, etc. Overall, I am enjoying our experience with the school!"
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2/5
2022-11-24
"Not good. Zero communication. No structure. Understaffed."
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1/5
2022-08-21
"Unprofessional managment and teachers"
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5/5
2022-06-07
"The staff has been great. Very welcoming and kind. The preschool teacher Ms. Kyndrea is absolutely phenomenal she really does connect with my child in a way i find to be very trusting and kind. Honestly i feel like i can leave my child in school without any worry of safety or my child not being heard. The teachers are present and kind to the kids and make sure the learning experience is fun and memorable!"
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4/5
2022-05-12
"Great experience so far. Staff is warm and welcoming, all questions/concerns are addressed, child feels happy there, atmosphere is inviting, clean and lots of natural daylight!"
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3/5
2022-04-12
"its new and I like it. seems like a few people know what they are doing"
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2/5
2022-04-12
"The cameras are a big plus. Unfortunately it is not an educational environment but above all for kids this age it should be a nurturing and kind environment and it is not that either."
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LearningCareGroupCL from Everbrook Academy - 563 Piermont Rd has responded
Posted Apr-12-2022

We are so sorry to hear about the experience you had at one of our locations. Can you please contact our Customer Support Team at 877-817-3883 so we can work to resolve your issue?


4/5
2022-03-01
"Overall experience is satisfactory. Front office staff are helpful and caring. With covid it’s hard to say how the teachers are because we don’t interact in person at all unless we have a parent teacher conference or when we ask for an intro meeting, and video is difficult to clearly see what’s going on. It feels like the teachers are caring but are shorthanded with the child to teacher ratios which makes it hard for them to interact with the kids as much as i would like to see. Facilities seem very clean and in good condition from what i can tell. Staff works hard and it’s appreciated."
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3/5
2022-02-15
"Apart from one teacher that we were extremely dissatisfied with, everyone else seems helpful and caring."
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5/5
2022-01-06
"We love the school and have had the best experience there! Communication is wonderful and they seem to genuinelkcare about our son."
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