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4.63 / 5 (8 reviews) average score over the past This merchant had 87.5% positive reviews over the last Six Months
Six Months
Positive: 7
Neutral: 0
Negative: 1
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5/5
2025-01-13
Ultimate Break
"My EF tour was an amazing once in a lifetime experience. My tour director, Dario, was absolutely outstanding! He kept our energy high and taught us so much about the area and culture."
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5/5
2025-01-07
Don’t hesitate to do a EF Trip
"I’ve done a couple of EF trips before, and they have yet to let me down. Everything is so organized, and having a local guide makes these trips so much more enjoyable because they help keep you safe and can point you in the direction of things to do other tourists might miss out on. I won’t hesitate to book another EF trip, and plan on taking another one soon."
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5/5
Updated on: 2024-12-23
DO IT
"I was a bit skeptical about going to India. However, traveling with a group makes it 100% better. You really don’t have to worry about anything because everything is planned for you and you’re in safe hands. I truly got to immerse myself in their culture because we were invited to host family houses for dinners, we went to Indian street festivals, you still got to experience everything you’d want to do on your own. My group was great, and my travel guide, Jas was even better. The hotels were beautiful, and the customer service was top tier. I would absolutely do this trip again."
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5/5
2024-12-22
Travel Solo Not Alone & Make Your CoWorkers Jealous
"I've done two trips now with EF and trying to decide on my next one! I had technical difficulties booking the second trip, had to call their customer service and it was great and easy! They were kind, competent, & spoke clearly.
Their Tour Directors are amazing and genuinely care about the safety and experiences of their people. Every trip I go on people are sharing stories about the last TD they had. Also notable is how excursions are booked with companies that reflect sustainable practices. Great variety of trips at friendly costs."
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5/5
2024-12-21
Amazing! Everything I wanted and more!
"This was my first EF trip and nothing but amazing. Joana was amazing and wondering and precious. She was always considerate and communicated with everything and everyone. Food was delicious (except for one time). Be prepared because hills are everywhere but you’re legs will come back amazing. Lisbon definitely has a place in my heart and seeing it through a different perspective made it worth. 20/10!"
5/5
2024-12-08
Perfect Reset
"This trip felt like a college field trip. Good vibes, great views and Sander was an amazing and educational guide. The Sky Lagoon, volcano and waterfall views ended up being my favorite parts other than always meeting the funniest people on these trips. Book it now!"
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2/5
2024-11-26
do not recommend
"experience was not great.. during the trip and from ef support.
have done other trips with ef in the past. this one will def be the last."
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5/5
2024-11-22
The Best Trip Ever!
"London & Paris Escape was the perfect trip; both cities had so much to offer & out Tour Director Kyri was the best! He was protective of us, he gave amazing local recommendations, and taught us so many interesting things about each city. I met some of my new best friends on this trip & can’t wait to explore more with them!"
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2/5
2024-06-15
Would not recommend
"This past May, myself and 8 other friends booked a trip to Europe through EF. We had a great travel consultant who was available to us almost always via text, call, or email if we had any questions. The day of departure, we found that our flights had been either booked incorrectly, or transferred incorrectly between airlines. After spending 5+ hours in the airport check in area, our only option was to fly to another country where we would have a 24hr layover, then fly to our original destination. This option had us missing almost the entire first stop/2 days of our trip. Not only were we told by EF that this was an “amazing option” and that “the first day doesn’t count” (we had paid for things on the first day that we would now miss), we were also told once we landed we were responsible for finding our own way to the hotel and to catch up with our group. Now that we’re back from the trip, I have been in contact with 1 senior travel consultant who told us that to receive any compensation for the 2 days we missed, we would have to fill out a travel insurance claim. I was told I would not need documentation from the airline of the change of flight since EF was aware and had an “investigation open.” That was not true. I filed a claim and was told I need proof. Since I filed the claim, I have essentially been ghosted by EF. They have not been of any assistance once we had issues with the trip. I would not recommend booking with them."
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Reviewer397504165 from EF Ultimate Break has responded
Posted Jun-17-2024 Thank you for sharing your experience. We sincerely apologize for the significant delay and frustration you and your friends encountered on the way to tour. Please know, we are actively investigating what happened with your reservation between the two airlines, and we regret that this fell short of the experience we aim to provide. I have shared your feedback with our Emergency Response team to improve our training and ensure issues like this and miscommunication around documentation for insurance claims are addressed more effectively in the future. While the insurance company is a third party, we are here to help and can review what documentation we may be able to provide to support your claim. A senior member of our team will reach out soon. Thanks again for taking the time to let us know how we can do better!
1/5
2023-12-03
WORST TRAVEL EXPERIENCE I HAVE EVER HAD
"I have been trying to make the best of this trip, but honestly, I’m having a terrible time. This has been the most stressed I’ve ever been on a vacation.
I’m currently stuck in Iceland, no one from the EF team will not respond to me, I’m out a LOT of money, I’m FREEZING, and I’m severely uncomfortable.
I would HIGHLY NOT RECOMMEND EF Ultimate Break for any of your travel needs. They do NOT take care of your problems— they just make the most money they can off of you and do not actually care about your comfort or concerns.
This trip has sent me on an incredibly LOW low, and I just want to go home, but that would be a substantial amount of money I can’t afford.
I have been bouncing around contacting EF, JetBlue, Icelandair, and British Airways. I still don’t have my luggage, and it is the LAST DAY of planned activities already.
I also found out from JetBlue that there was a refund issued for $834 for the original flight we didn’t make (that’s just one of them)— yet, *I had to pay $1100 to EF Ultimate Break to rebook on my new itinerary that made me miss my first day of touring, and I DID NOT see that $834.
I am beyond mad and tired and ready to be home safe. This is disgusting service."
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5/5
2023-07-10
Adventure Packed Ruins
"There were lots of activities, everyday we woke up around 7am to fill the day with things including seeing the Mayan ruins, cave tubing, ziplining, and snorkeling! Well worth the price and really fast paced trip."
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5/5
2023-07-10
Book the trip!
"I traveled with EF for 3 different trips and had an amazing experience with each of my trips. I appreciate the ease of booking and just being able to fully enjoy everything without worrying about all of the planning logistics!"
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5/5
2023-07-09
Beautiful!
"Theodora is such a great travel guide, and June is such a good time to go out to Greece. Would definitely recommend"
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5/5
2023-07-09
The best way to see the world!
"Monthly/biweekly payment plans make it so easy to pay off the balance and it’s so fun to travel with a group and that EF takes care of everything else!"
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5/5
2023-07-09
Greece
"This trip was absolutely amazing! Ios was by far my absolute favorite. The food was delicious and I loved our tour director Marc, he made the experience even better! 10 out of 10 recommend."
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1 - 15 of 385 reviews
Retailer Information
Contact:
9:00am - 7:00pm EST, M - T, 9:00am - 5:30pm F
800-766-2645
info@efultimatebreak.com
EF Ultimate Break
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EF Ultimate Break is ranked #7 in travel
Reviewer2016724736 from EF Ultimate Break has responded
Posted Dec-31-2024