Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
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1/5
2003-10-14
"I bought two systems from Elite PC, and I will never buy anything from them again.
When I had trouble with one, after trying everything I could, I shipped it back to them to fix. They said "works for us - it must be your RAM". Then they charged me for the shipping and their labor and sent it back to me, still broken.
All my RAM was fine.
I took it to a local repair shop. They found that one of the processors was bad. I had it replaced (it was still under warranty) and now it works fine.
The second machine worked ok for a year or so. Recently it started acting up. This time I took it to the same local guy, who told me that the motherboard had been modified - Elite PC sold me a refurbished motherboard as new.
That pretty much sums it up."
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1/5
2002-06-25
"had ordered from them and it took 6 weeks but my charge plate was charged next day. CDROM doa. wanted me to pay for reship. Paided for 1.2 but clock speed was 9.5. Never could get company to tell why. 256ram means (2) 128's so you loose the use of both in upgrade. Wish I had known about this site back then. Would like to go out west and pay a visit."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
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