Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.45 / 5 (2,162 reviews) average score over the past This merchant had 85.48% positive reviews over the last Six Months
Six Months
Positive: 1848
Neutral: 81
Negative: 233
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5/5
2025-03-11
Best customer service and fastest delivery.
"This is a wonderful company to deal with. They're site is easy to use and the customer service is great."
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5/5
2025-03-11
Fast and smooth
"Great process. Easy to find and make purchase."
1/5
2025-03-10
Never arrived!
"My sunglasses Never arrived…………."
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4/5
2025-03-10
Hooray free shipping!
"Wouldn’t tags Apple Pay, no explanation as to why"
5/5
2025-03-10
No nonsense
"They don't play games with processing fees or stocking fees. And shipping was free.
It's why I keep buying my contacts here. Cheap and no hassle."
1/5
2025-03-09
extremely late and wont refund shipping
"they let me order glasses and no where did it mention they were out of stock. only said 3-5 days as opposed to the same day shipping. waited a month and a half and had to change my order and when they arrived the quality was poor and they made me pay for return shipping on a pair of glasses that i didnt get in the advertised time frame. never again."
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1/5
2025-03-09
placed then forgotten
"I ordered my sunglasses and 3 weeks later I received an email from customer service stating my order was cancelled due to the manufacture running out of stock, that statement was a lie as the Ray Ban site still had the glasses selected. I was refunded my payment a week after the email. I will never shop this company again, because of the lag time of near a month and not having the glasses at all."
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1/5
2025-03-09
My glasses never came
"I’ve ordered from EZ contacts twice. BOTH times, my glasses took months to arrive. My second order still hasn’t come. I thought the first time it was a fluke, as they were very apologetic, but I think this is just what they do. Never ordering from them again."
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Olivia_Miller from EZContacts has responded
Posted Mar-09-2025Hi there,
Thank you for reaching out and providing feedback.
We sincerely apologize for the delay in your recent order. Please be assured that we are working diligently to expedite your order and get it to you as quickly as possible. We understand the inconvenience this delay may cause and appreciate your patience and understanding with us as we resolve this for you.
Please don't hesitate to contact us if there's anything else we can do to assist you. We appreciate your patience and understanding with us and wish you a wonderful day ahead.
Thank you for reaching out and providing feedback.
We sincerely apologize for the delay in your recent order. Please be assured that we are working diligently to expedite your order and get it to you as quickly as possible. We understand the inconvenience this delay may cause and appreciate your patience and understanding with us as we resolve this for you.
Please don't hesitate to contact us if there's anything else we can do to assist you. We appreciate your patience and understanding with us and wish you a wonderful day ahead.
5/5
2025-03-09
Quick and simple.
"Love that I was able to use my FSA card."
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4/5
2025-03-08
"This is the second order for the same glassed. The first were never sent and canceled the payment on my credit card. Lets hope this time works."
4/5
2025-03-08
Great selection great prices, and I can use HSA!
"It's great to find the exact pair of sunglasses I was looking for, at a super low price. But then to find out that because easycontacts.com is an optical supplier of glasses and contacts, I'm allowed to use my HSA account to purchase the sunglasses. How great is that!?"
5/5
2025-03-08
"Since I found this store I being saving a lot of money on my contact glasses. Thanks"
1 - 15 of 26662 reviews
Retailer Information
Contact:
9-5 EST
7182172020
800-217-2020
help@ezcontactsusa.com
EZContacts
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EZContacts is ranked #18 in shopping
EZContacts is ranked #16 in apparel
Olivia_Miller from EZContacts has responded
Posted Mar-11-2025Thank you for your review. We apologize for the inconvenience you experienced with your order. Upon checking, we see that one of our customer service representatives has been in contact with you to resolve this issue.
Please let us know if you have any further questions or require additional assistance, and we'll be happy to assist you.
We appreciate your business with us and wish you a wonderful day ahead.