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Stores > Factory Authorized Outlet
  • Factory Authori

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    • BUSINESS HOURS
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      GENERAL PHONE
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.35/10 7.35/10
    Chance of future purchase: Rating 5.90/10 5.90/10
    Shipping & packaging: Rating 6.24/10 6.24/10
    Customer service: Rating 5.11/10 5.11/10
    Return/Replacement policy: Rating 5.35/10 5.35/10
Voice your opinion! Review Factory Authorized Outlet by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-12-13

fast secure and easy transaction!!!!!

"fast secure and easy transaction!!!!!"


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Verified Customer
Rating 10/10
5/5
2017-12-13

Great

"Great product, great price "


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Verified Customer
Rating 8/10
4/5
2017-12-13

Fast shipping and great prices

"Found what I wanted at a price that beat everyone. My only issue was that it wasn't shipped within another box. When it was delivered, I wasn't at home so the person it was for saw exactly what it is and the surprise is ruined."


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Verified Customer
Rating 10/10
5/5
2017-12-13

Fast delivery

"Although, next time despising product in different packaging would be better!"


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Verified Customer
Rating 10/10
5/5
2017-12-13

Just as promised. Good price.

"Just as promised. Good price."


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Verified Customer
Rating 10/10
5/5
2017-12-13

20 volt Dewalt Chainsaw

"Excellent price, super fast shipping!"


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Verified Customer
Rating 10/10
5/5
2017-12-13

Perfect transaction. Came quick and couldn't be more pleased

"Couldn't ask for anything better! Smooth and easy and fast! Keep up the good work."


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Verified Customer
Rating 10/10
5/5
2017-12-12

DeWalt DCD996 Hammerdrill

"Good product, good price!"


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Verified Customer
Rating 10/10
5/5
2017-12-12

Great Service

"I have bought two items (tools) and I am extremely satisfied with both delivery and the products that I purchased. Thank you!"


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Verified Customer
Rating 4/10
2/5
2017-12-12

Review of Factory Authorized Outlet

"Customer service totally unresponsive to address correction request immediately after (6 minutes) order was placed. Called 4 times, and emailed 2 times. NO RESPNSE what so ever."


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Verified Customer
Rating 2/10
1/5
2017-12-12

long wait

"They did not say the item was on back order, till I called them because I did not get a tracking number. I got an E-mail saying it was backordered the day after I called them."


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Verified Customer
Rating 8/10
4/5
2017-12-11

None

"Just need more friendly tracking info. I received in a timely manner. I bought pretty expensive item, so it goes on the porch and I rather sign for it."


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Verified Customer
Rating 10/10
5/5
2017-12-11

"Very satisfied from start to finish"


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Verified Customer
Rating 10/10
5/5
2017-12-11

Good

"On time and what was ordered"


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Verified Customer
Rating 10/10
5/5
2017-12-11

First time Ordering

"We were very happy at how quickly the item was shipped and received.
"


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