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Stores > Fat Brain Toys
  • Fat Brain Toys

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      68022
    •  
    • BUSINESS HOURS
      8:00am - 5pm Mon-Fri
      GENERAL PHONE
      402-779-3181
      FAX
      402-779-3253
    • SUPPORT EMAIL
      cs@fatbraintoys.com
      SUPPORT PHONE
      1-800-590-5987

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Fat Brain Toys by clicking a star below.
Rating 2/10
1/5
2017-12-07

Horrible customer service!

"Horrible customer service! Just got off the phone with Becky the Customer Service Specialist. They apparently don’t what customer service is. I ordered two gifts that were supposed to come yesterday and never arrived. UPS had no further information. I asked to reorder the items and have Fat Brain toys pay to have it here overnight so i would have the gifts on time for a party this weekend and Becky said no. I will never buy from Fat Brain toys again. This is why small businesses go out of business. So disappointed."



Rating 10/10
5/5
2017-11-27

Promo code

"I placed an order on Cyber Mon and realized a few minutes later that I'd forgotten to put in the promo code to get the 15 per cent off and free shipping! I called the toll free number and immediately got a REAL person with no wait and she took care of applying the code for me! That's first class and 5 stars in my book! "


Rating 10/10
5/5
2017-11-27

Bravo! Brilliant! Best! A Star of the Web!

"Superior customer service and high quality toy inventory. Fat Brain kindly offered to replace a new toy part damaged by a puppy. Hats off to a wonderful toy company with exceptional consumer care! "


Rating 10/10
5/5
2016-12-24

Top-Notch Store

"Fat Brain Toys sells quality made, unique and interesting toys for kids and people of all ages. Shipping is fast. Prices are a little high but you are paying for quality products from a reliable company. "


No Avatar

Albany, NY
Rating 10/10
5/5
2015-07-26

"Fat Brain Toys makes it really easy to find interesting toys for every age. The Gift Bot application is really helpful.
Shipping was fast which is really important when buying gifts for imaptient children.
"


Rating 10/10
5/5
2014-04-19

"I have purchased from Fat Brain Toys on several occasions including a very large order. Delivery is always quick and, on the large order, the customer service agent was extremely helpful."


No Avatar

Green country--NE OK
Rating 10/10
5/5
2014-02-07

"Fat Brain Toys website was very helpful in choosing a toy by age and gender and had some unique selections that were cute, creative and well-made. I was pleased and will be back."


Rating 10/10
5/5
2014-02-05

"arrived quickly, properly packed."


No Avatar

Verified Customer
Rating 10/10
5/5
2014-02-05

"Fat Brain Toys has unique toys, there service is awesome. The items that I order always arrive faster than I expect! If you want good service and fast delivery, this is the site!! I also love that the toys have tons of reviews by real people. The reviews are a huge help when making my choices! This site is very very good!!!"


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Verified Customer
Rating 10/10
5/5
2014-02-04

"I was greatly pleased with my entire shopping experience at Fat Brain Toys. They carry a quality and variety of items not found at the run of the mill toy retailers. Fat Brain Toys is a great place to shop for those of us that just don't pick this and that to buy in a hurry, but devote time to properly match the purchase with the recipient.
I find it to be a great advantage to limit selections by age, gender and where manufactured, as i have become disenchanted with items and stories from and about China.
And finally, it pleases me that they carry many varieties of items that are not only award winning and hailed by experts in the field, but challenge the child's imagination and creativity that you do not get from hours in front of a video screen. I feel my selections might not be the most popular initially, but with the help of Fat Brain Toys, will be the most enduring, educational, and, most importantly, fun.
I would highly recommend Fat Brain Toys to anyone who excitedly cares about purchasing a toy for a child (or adult).
"


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Verified Customer
Rating 10/10
5/5
2014-02-03

"Very easy website, reasonable shipping and quick delivery."


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Verified Customer
Rating 10/10
5/5
2014-02-01

"Great website to use; fast & easy shipping; kids loved the toys"


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Verified Customer
Rating 10/10
5/5
2014-01-30

"thank you for the speedy shipment! i haven't opened the box yet, because it's for a gift. we shall see what the outcome is on saturday (feb. 1st)

:)
"


Rating 10/10
5/5
2014-01-29

"As a grandmother with "grand" illusions of the best toy choice I can make, Fat Brain always delivers! Thanks again."


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Verified Customer
Rating 10/10
5/5
2014-01-29

"Products are well priced and age appropriate. "


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