ResellerRatings
preloader
Free Logo Services
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
-- / 5 (0 reviews) average score over the past
5
0.0 %
4
0.0 %
3
0.0 %
2
0.0 %
1
0.0 %
Positive: 0
Neutral: 0
Negative: 0
This merchant has not had any reviews over the last Six Months
rr-logo
Write a Review

Customer Reviews | Filter Reviews

  • Customer Service
  • Payment
  • Product
  • Service
  • Shipping
  • Technical
3/5
Updated on: 2022-08-28
Company is so so
"I purchased a really cool logo and designed with my custom registered domain through godaddy.com. The design was exactly I wanted. So I purchased it. I am able to make modifications as many times as I like for 12 months. So then I decided I needed business cards. So far my experience was good so I figured, "Why Not!". I designed the cards with ease and when I was happy I ordered them. They were delivered in less than 8 days. This is where it went to crap. The business cards were printed wrong on one side. Both sides were duplicated when the information on the design I created was different. I immediately sent in a complaint and they responded with me needing to send in pictures of the cards. So I did. They said they did a re-order and that was 3 weeks ago. No phone support, only email and live chat. So after several back and forth emails I did a live chat. Customer service swears the re-order was placed and I should be getting my new printed cards with in a few days, yet there is no tracking number or indication on my account a re-order was ever completed as they say on their end has. Beware if you plan on doing business with this company. Kind of shaddy if you ask me. Oh and yes, they are "NOT" and I repeat, "NOT" free."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

1/5
2020-02-20
Do NOT set anything up with them!
"Can't access the company email I set up. I sent an email requesting assistance because there isn't an easy "forgot password" option, get a response a week+ later with a new password... that DOESN'T WORK! Told him, he reset it again and it STILL DOESN'T WORK! Then I get to looking around on their website for some info to cancel, don't find anything about cancellation, but what I do find is that MY personal info on my profile is now filled out with someone else's name, phone number, address... Not mine! What the hell is going on? So i emailed to request to cancel all my services and contacted my bank to dispute the current month's charges and prevent any future charges from being paid. Don't believe all the fake 5 star ratings!!!"
Helpful
Cool
Delete Review
Share

1/5
Updated on: 2019-09-12
No refund
"I accidentally transferred the logo creation again for a second order, in addition to the business cards. When I asked for a return transfer, I was offered an additional credit instead of the return transfer. I am still waiting for the refund today."

Detailed Ratings

Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Pricing of products and services
Product Returns/Refunds/Exchanges
1
Helpful
Cool
Delete Review
Share

5/5
2019-07-17
Exceptional customer service FROM FreeLogoServices
"I bought a logo, very happy about it."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

4/5
2019-07-09
Great products
"I have been pleased with the product I have received from free Logo services. Good logo design software, good variety of products to pick from and quick fulfillment of orders. I have used their mugs, magnets, stickers and banners. Have ordered business cards and all the products are top quality and competitive priced! Very pleased with their service. It has been helpful in getting anew club started and promoted!"
Helpful
Cool
Delete Review
Share

5/5
2019-07-09
Great Team to work with
"I was having a problem in aligning my work. I just sent a message to them and they fixed it all for me immediately. Thanks guys it was great dealing with you. I had a very postive experience"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

1/5
2019-04-15
Do NOT do business with this company
"I purchased a logo from them, that was fine. As an add-on, I purchased the domain as well...that was a big mistake. I need to forward my domain to my existing web site. There is NO way to get in touch with them, no phone number and they do not respond to my emails. Now I am stuck! If anyone has any suggestions please post them here. Thank you; Estela Basso Jupiter, FLorida"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

1/5
2019-04-11
IT'S A TRAP!! DON'T SIGN UP!!
"Once you sign up to create your logo, pick your package deal, get your website, domain etc.. you pay your monthly fee right.. to keep it going. That's fine! But when you want to stop using their services, there is no way in getting out! When you try to contact them (& that's only through an automated messaging system, not talking to a real person) You get no reply. They've made it so, once you have signed up & they've got your credit card details, automatic monthly payments go out & you are unable to stop it or delete your account with them! And Shipping takes FOREVER!!"
2
Helpful
2
Cool
Delete Review
Share

1/5
2019-03-20
You can see your logo for free but you can't use it at all, its worthless...
"One of my problems with this service was the shipping part. They assume that the shipping address is the same as the address on your credit card. Now I'm trying to fix that and they never pick up the phone so I send a request online and I was told that I paid 40 dollars for a logo. I can't believe it"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
1
Helpful
Cool
Delete Review
Share

1/5
2019-02-13
Not free. Otherwise expensive for time consuming
"You spend a lot time trying to be very creative in order to design a better good looking logo and after all that time (that is also money) you can't access your logo unless you buy their product."

Detailed Ratings

Likelihood of customers making future purchases
Overall product shipping and delivery process
2
Helpful
Cool
Delete Review
Share

1/5
2019-01-02
Not really free. Don't fall for it.
"The title explains it all."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
1
Helpful
Cool
Delete Review
Share

1/5
2018-09-23
Its not free at all!! a big waste of my time!
"The website makes you go through multiple phases and hoops with a promise of a free logo and at the end prompt you to pay for it if you wanna download it. They do this after they ask for your email address. a classic scam!!!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Product Returns/Refunds/Exchanges
3
Helpful
Cool
Delete Review
Share

1/5
2018-06-22
Absolute waste of time...nothing free about it!
"I really don't have alot of time to waste so I trusted that when they say they are free, they were telling the truth. There is nothing free about this. They try to stick u with prices at the end..how disappointing. Not only did i waste time making a logo I thought was free but now I'm wasting time writing a review which I never do. If I was told upfront what the costs were I wouldn't have a problem but when you're lied to or deceived it makes me sick. Thanks for nothing free logo services..I hope you go out of business. You're deceiving the wrong people who could actually turn around and help you grow but no one with any common sense would fall for your slimy deception. Too bad I couldn't rate it lower! Rob Las Vegas"
4
Helpful
Cool
Delete Review
Share

1/5
Updated on: 2018-05-10
Not a happy customer
"I paid for a logo and business cards which we were happy with . But now they are taking payment out every year for a website we don’t use . And we can’t send an email to stop the recurring payment or go into our account to stop it. NOT HAPPY CUSTOMER"
8
Helpful
2
Cool
Delete Review
Share

1/5
2018-04-27
Dont waste your time
"It is fully waste of time, ample prices even you want a design. Many best in the market at 100/- for design they asking 700/- So, dont waste this is f****"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
3
Helpful
Cool
Delete Review
Share

1 - 15 of 59 reviews

Are you this business?

Accelerate your voice by collecting Ratings and Reviews with us! Claim your business page for free or Learn More

people

About Free Logo Services

Use our free logo maker to create a logo and build your brand. Put your logo on business cards, promotional products, or your website for brand visibility.

Free Logo Services

visit the website

Share Free Logo Services's Store Rating