Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"Although Gadget Chest shipped me the wrong phone initially, an iPhone 4 instead of the 4S that I'd paid for, they corrected their error promptly when I returned the 4. The whole thing only took a week. Could have been much worse."
"When we ordered the phone we selected black but it was days later when we rec'd an email stating that they could not order the phone in black but only an alternate color this resulted in waiting for the phone longer. Once we got the phone it was an refurbished AT&T phone and we wanted a T-mobile phone."
"Even though because of my own mistake I did not want the phone I bought, gadgetchest was extremely helpful in letting me return my phone and because of their own admin error allowed me to get a larger refund than I deserved."
"Bought an I phone but it did not work, called customer service . She was very helpful walking me thru trying to get the phone to work. I ended up having to send it back, and they got another one out to me right away. Thank you!"