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Stores > Gamesdeal.com
  • Gamesdeal.com Gamesdeal.com Elite Status
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • option not available Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.78/10 8.78/10
    Chance of future purchase: Rating 7.98/10 7.98/10
    Shipping & packaging: Rating 8.44/10 8.44/10
    Customer service: Rating 7.01/10 7.01/10
    Return/Replacement policy: Rating 7.42/10 7.42/10
Voice your opinion! Review Gamesdeal.com by clicking a star below.
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Verified Customer
Rating 2/10
1/5
2017-12-13

Disapearing game, and horrible customer service

"-I was regrettably unhappy about this purchase experience because the price was ideal yet the game downloaded disappeared from my gaming Queue in a matter of 7-8 days? I was told to make a complaint and wait for the merchant to respond to me even though they provide a limit of 9 days to reply... it has been 7 days since i made the complaint still no response. I have been still urged to wait because merchants aren't online every day.. I am just going to contact my bank and get my money back and not use this site again."

Rep reply posted Dec-14-2017

A rep from Gamesdeal.com, gamesdeal, has responded

“Hello customer,
We sincerely sorry to get your negative feedback.
Unfortunately we find that we haven't get any emails from you. Please feel free to contact us via email "service@gamesdeal.com" with clear screenshots so we can forward it to the responsible department which either to refund you or send you replacement code.
We'd like to help you solve the problem while as customer service, we also have our own procedures.
We will appreciate for your understanding.
Hope you have a nice day
Kind regards
Gamesdeal Customer Service”


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Verified Customer
Rating 10/10
5/5
2017-12-12

Bang For Buck

"Great deals, Download code worked great"


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Verified Customer
Rating 6/10
3/5
2017-12-11

poor customer service

"I had bought a while back windows 8.1 and needed then to resend original email to me that had the activation key as i had lost email could not find it or a image as i sometimes take screen shots of pages for security reasons and alas could not find, so requested it to be resent to me and to this date no response what so ever so very disappointing has put a dampener on purchasing again through you guys .

Regards Steven W
"

Rep reply posted Dec-14-2017

A rep from Gamesdeal.com, gamesdeal, has responded

“Hello customer,
We sincerely sorry that we didn't bring a nice shopping experience to you.
According to the information, we've respond your ticket in 24th, June with the activation steps. We've also remailed code as your request in the same day.
Please kindly check your email both inbox and spam folder.
If you still haven't get it, please feel free to contact us again via "service@gamesdeal.com". We'd like to remail it to you again.
Hope you have a nice day
Kind regards
Gamesdeal Customer Service”


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Verified Customer
Rating 8/10
4/5
2017-12-11

No Complaints

"I like the good service and value. I have no complaints. The only reason I do not give 5* is due to there being no factor making this a "Great" service"


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Verified Customer
Rating 10/10
5/5
2017-12-11

Nice

"Done my job perfectly and clear"


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Verified Customer
Rating 10/10
5/5
2017-12-11

Gamesdeal

"The platform is easy to use and the service is fast."


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Verified Customer
Rating 10/10
5/5
2017-12-11

excellent. no problems.

"excellent. no problems. will buy again."


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Verified Customer
Rating 10/10
5/5
2017-12-11

Can't believe how cheap this game was and how easy it was to download!

"Great experience. I'll definitely be buying from this site again."


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Verified Customer
Rating 8/10
4/5
2017-12-11

Quick and Affordable

"Game bundle was a good price and arrived to my email in a decent amount of time. "


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Verified Customer
Rating 10/10
5/5
2017-12-11

GREAT

"GREAT RESPONSE. BEST PRICES"


Rating 2/10
1/5
2017-12-03

Where is the email?

"I tried to buy theHunter call of the wild (steam version).
I payed with paypal and it said the email would arrive in 15-20 minutes.
More than an hour has passed and i have not recieved anything.
I have also tried sending them an email, but no response.
Would not recommend.
"


Rating 2/10
1/5
2017-12-01

Fraudulent Hong Kong company

"They will send you non-functional key and then they will hold your money for 7 days (they need to "investigate" if the key works or not), they will do that trick with 1000 people. Fraudulent Hong Kong company, do not give them your money."

Rep reply posted Dec-03-2017

A rep from Gamesdeal.com, gamesdeal, has responded

“Hello customer,
We sincerely sorry to get your negative feedback.
We'd like to help you. But as customer service, we also have our own procedures.
There are some customers who will use the code which he just returned. It is also a great risk for us that the next customer who get this code will be unhappy.
We appreciate for your understanding.
Please note the mentioned 7 days are the maximum amount of time the refund will take, our colleagues are usually able to check the Codes faster.
Unfortunately there is no order number as a reference so we cannot identify your order.
Please feel free to contact us via email "service@gamesdeal.com", we'd like to do our best to help you.
Hope you have a nice day
Kind regards
Gamesdeal Customer Service”


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Verified Customer
Rating 10/10
5/5
2017-11-30

Verdun

"it good for all people who like good"


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Verified Customer
Rating 10/10
5/5
2017-11-29

A1

"great! hfghgfhfdhfdhghdfhfd"


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Verified Customer
Rating 10/10
5/5
2017-11-28

Very good prices, quick deliveries (mostly)

"There isn't much to say: They have great prices and a lot to offer. I have only had something go wrong one time where the payment had not been accepted correctly but the problem was resolved very quickly."


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