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/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
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1/5
2017-12-13
Nothing but thieves!
"Sent my phone in May and never heard anything from them. Sent them a few emails and never any responses. These idiots owe me $40!!!! Since there are so many complaints, how come there isn't a lawsuit against them?"
1/5
2017-05-24
GUZU and HESAM MESHKAT are crooks and frauds
"Check out the investigative story that exposed them on the link below. Google GUZU and 7 on your side.
http://abc7ny.com/news/7-on-your-side-tech-device-recycle-business-stiffing-customers/1787393/"
1/5
2016-01-07
"One star too many. They refuse to pay, or send me my iPhone 6 Plus back and they give the excuse of somebody committed fraud on their account, then they're having issues with PayPal etc. an employee named nick said he'd take care of be on top of it till I got paid still waiting! Close to 100 emails some ignored some auto replied with the same excuse. Got tired of waiting so today after three months I filed a formal complaint with the FBI Internet Crime Complaint Center, a case number has been assigned. They've refused to respond to the 50 plus complaints in the BBB of New York and I've filed a complaint with the New York State Attorney General as well. Anyone interested here's the FBI link; www.ic3.gov the FBI page will come up and from there follow the instructions. Pretty straight forward"
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1/5
2015-12-20
"thieves!!! they will not send payment for your device! do not send anything to these crooks!
the got my note 4 edge ass holes
dont send them nothing hope u read it before you send not after i report the to the bbb.com"
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1/5
2015-11-08
"They acknowledged the receipt of my iPhone and claimed that I get my payment in 3 business days but the payment never came. They stole my phone. I have written multiple emails to them but they do not answer."
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1/5
2015-07-22
"The company does not pay - They sent me two checks each of which bounced - they made promises to send a wire and never did. They currently owe me $1129 and it is more than 9 weeks since delivery of phones and equipment. They do not answer their phone, return messages or emails. these guys are crooks"
5/5
2015-06-22
"Im really happy with my experience. I will tell my friends and family."
1/5
2015-06-22
"i never recieved the packet and the ups stamp didn't work and i ended up selling it to another site because guzu didn't send the envelope"
3/5
2015-06-09
"Kinda disappointed that they said the account was locked when the phone had water damage and couldn't be turned on, but nonetheless the service was satisfactory"
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5/5
2015-05-20
"Easy to do, had a glich but customer service was great & fast. Cleared up the issue & check was sent very fast!"
5/5
2015-05-15
"I used Guzu based on the recommendation of my nephew and was extremely pleased with the experience from start to finish. The process was easy to follow, shipment was made easy by the prepaid label, the communication was clear and frequent and I received payment today. I highly recommend Guzu and will use again in the future!"
5/5
2015-05-13
"Great service and quick responses, Thank you"
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4/5
2015-05-06
"I was always happy with the service until that last time I used them. It took a long time to get my money and I had to keep emailing them to find out where my money was"
1 - 15 of 77 reviews
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About Guzu
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Retailer Information
Contact:
9am-5pm Weekdays
631-865-0022
Contactus@guzu.com
Guzu
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