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Heartland America
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.1 / 5 (248 reviews) average score over the past
5
58.9 %
4
14.1 %
3
13.7 %
2
4.4 %
1
8.9 %
Positive: 181
Neutral: 34
Negative: 33
This merchant had 72.98% positive reviews over the last Six Months
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5/5
2024-10-08
Excellent
"Easy to order and quick delivery"
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HeartlandRA from Heartland America has responded
Posted Oct-09-2024

Thank you so much for your fantastic review! We're thrilled to hear you found our ordering process easy and enjoyed quick delivery. Your satisfaction means the world to us, and we can't wait to serve you again!


5/5
2024-10-07
Great Customer Service
"Missed a savings was texted and I joined the membership and even got a $10.0 coupon."
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HeartlandRA from Heartland America has responded
Posted Oct-09-2024

Thank you so much for sharing your fantastic experience! We're thrilled to hear that our customer service team was able to assist you and that you found great savings by joining the membership. That $10 coupon is a bonus! We love helping our customers save and enjoy their shopping experience even more. Your support means the world to us!


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Verified

5/5
2024-10-07
First Impression
"This was my first experience shopping with Heartland America, but it won't be my last. I was very impressed with the process, value, product quality, and delivery. I had no reason to speak with support, so I have no feedback in that regard. Thanks Heartland America!"
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5/5
2024-10-07
Web sight layed out
"Had no problem finding what I was looking for, your web sight is very well layed out, it is easy to search for things on it."
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HeartlandRA from Heartland America has responded
Posted Oct-09-2024

Thank you for your feedback! We're delighted to hear that you found our website easy to navigate and that you were able to find what you were looking for without any issues. We strive to create a user-friendly experience, and it’s wonderful to know that our efforts are appreciated. We look forward to serving you again soon!


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Verified

3/5
2024-10-07
Please advise schedule for two backordered items.
"It has been over 30 days and no responce on the backordered items."
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5/5
2024-10-07
Amazing
"My order was here even before the due date, will be ordering more knowing it will get here fast"
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HeartlandRA from Heartland America has responded
Posted Oct-11-2024

Thank you for your amazing review! We're thrilled to hear that your order arrived even before the due date. It’s great to know you’re pleased with the fast delivery, and we look forward to serving you again soon. If you need anything else, feel free to reach out. Thanks for choosing us, and happy shopping!


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Verified

3/5
2024-10-06
Shipping cost
"I think the shipping cost was outrageous."
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HeartlandRA from Heartland America has responded
Posted Oct-11-2024

Thank you for your feedback! We understand that shipping costs can be a concern. I wanted to let you know that we offer an Elite Gold membership, which provides free shipping on every order. This could be a great option for you if you plan to order more in the future. If you have any questions about the membership or need assistance, please feel free to reach out. We appreciate your input and hope to serve you again soon!


5/5
2024-10-04
Weedwacker
"I ordered a Scots lawn trimmer, some Ruby sliders and a pair of heat resistant gloves. All came in in a very timely fashion. The weed eater will come in handy around the outside of our home, the ruby sliders are protecting our wood floors, and the gloves keep my clutsy wife from burning her hands in the oven. Thank you for the great products at great prices. Bert-Ret. Lawman"
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HeartlandRA from Heartland America has responded
Posted Oct-11-2024

Thank you for your thoughtful review! We're glad to hear that your order arrived in a timely manner and that the Scots lawn trimmer, Ruby sliders, and heat-resistant gloves are all proving useful around your home. It’s wonderful to know our products are helping you keep your outdoor space tidy, protect your wood floors, and keep your wife safe while cooking. We appreciate your kind words about our great products and prices. If you ever need anything else, please don’t hesitate to reach out. Happy shopping!


5/5
Updated on: 2024-10-04
Totally Satisfied
"Placing my order online was very convenient."
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HeartlandRA from Heartland America has responded
Posted Oct-11-2024

Thank you for your review! We’re delighted to hear that you found placing your order online convenient and that you’re totally satisfied. If you need any assistance or have questions in the future, don’t hesitate to reach out. We appreciate your business and look forward to serving you again!


3/5
2024-10-04
Marginal
"Ordering was simple, but the delivery service stinks. I have ordered twice and still don't even have the products I ordered. Heartland needs to send products via the US Mail rather than FedEx."
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5/5
Updated on: 2024-10-03
Lots of products for sale!
"Lots of products for sale! Easy to shop online!"
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HeartlandRA from Heartland America has responded
Posted Oct-14-2024

Thank you for your great feedback! We’re thrilled to hear that you find our website easy to shop and enjoy the wide variety of products we offer. We're always working to provide the best possible online shopping experience, and it’s wonderful to know that it’s working for you. If there’s anything else we can do to make your experience even better, don’t hesitate to let us know. Happy shopping, and thank you for choosing Heartland America!


5/5
Updated on: 2024-10-02
All good
"Site easy to navigat, prices are great neals, product presentations are attractive,"
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1/5
Updated on: 2024-09-30
Terrible experience trying to order online...
"$10 off code for first order never worked online tried to apply it twice during the checkout process and the second time it went straight to thank you for your order and never applied the code so I called and canceled the order."
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4/5
2024-09-29
First order
"I purchased 4 items and I hope the quality is great. Hopefully I will like everything I ordered and if so I will definitely buy again ."
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HeartlandRA from Heartland America has responded
Posted Oct-14-2024

Thank you for your first order! We're excited that you chose to shop with us and hope you love everything you purchased. We take pride in offering quality products, so we're confident you'll be happy with your items. If you have any questions or need assistance, feel free to reach out. We look forward to serving you again in the future!


2/5
2024-09-29
Horrible packaging
"My entire order was shipped in one box to the post office. It was so heavy the worker brought it out on a handtruck. The box was mangled and torn open on one end. I had to have help to get the box out of my car and into my house."
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106 - 120 of 1684 reviews

About Heartland America

Heartland America is a world-class catalog and internet company providing quality products at value prices. Our mission is to delight our customers through product, price and service.

Retailer Information

Contact:
(800) 229-2901
info@heartlandamerica.com

Heartland America

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Heartland America is ranked #83 in shopping

Heartland America is ranked #48 in apparel