hivemodern.com
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668 reviews
8.31 / 10
  • ADDRESS
    97209
  •  
  • BUSINESS HOURS
    n/a
    GENERAL PHONE
    866 663 4483
    FAX
    503 242 5573
  •  
  • SUPPORT EMAIL
    info@hivemodern.com
    SUPPORT PHONE
    866 663 4483

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • option not available Discover
  • checkmark icon Money Order
  • option not available COD
  • checkmark icon Check
  • checkmark icon Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile See full Rating history

Product & services pricing 8.93/10
Chance of future purchase: 8.33/10
Shipping & packaging: 8.57/10
Customer service: 9.58/10
Return/Replacement policy: 10.00/10
Click a star to Write a Review!
2/5
2018-06-09

Order fulfillment

"If you tell people that orders ship in 2-3 weeks then make sure that’s the case, not 5 weeks. I would have ordered from other sellers that have less wait times "

Helpful Cool

5/5
2018-06-06

Excellent customer service

"Had to cancel the order before it shipped because a family member had a change of heart. It was handled smoothly and without any push back hi"

Helpful Cool

5/5
2018-06-02

"Ordered outdoor chairs after long search for best options. Hive had it, got product delivered the products days before I expected them. Now my outdoor living room is complete for the brief period we have summer in my home state. Thanks!"

Helpful Cool

5/5
2018-05-28

Happy Alessi sale shopper!

"love hive's user interface, bought Alessi sale products for our new house. a couple on the way and the others coming from Italy. Good customer updates, I'll choose Hive for future purchases."

Helpful Cool

5/5
2018-05-24

Perfect experience

"Just the right amount of notifications and information about order. Product was shipped on time and delivered quickly. Would shop again. Sale price was the lowest I could find."

Helpful Cool

5/5
2018-05-13

I like Hive a lot

"Good design, Good service"

Helpful Cool

5/5
2018-05-11

Great service, and quick shipping

"Great service as usual with Hive. Items arrived safely and quickly, and communication was smooth."

Helpful Cool

5/5
2018-05-04

Great!

"Wonderful service and quick delivery"

Helpful Cool

5/5
2018-05-02

Common Comrades Tables

"Beautiful tables, expertly packaged and delivered."

Helpful Cool

5/5
2018-03-28

cancelled order

"This month I ordered an item from Hive. The estimated time to delivery was about 6 weeks which was acceptable. Two days after ordering, I received an e mail saying that the item may take 6 months to receive. I called, cancelled it and Hive had to contact Vitra for approval. The approval concerned me a bit since I had not done business with Hive in the past. I did receive an e mail from Hive a day later indicating the my credit card would be credited in 3 to 5 days. 4 days later the credit appeared. 5 stars because some companies wait a few weeks to notify you of a delay and they were timely with the notification, although they may have known all along of the issue. The gentleman I spoke to was very helpful"

Helpful Cool

4/5
2018-03-27

Runner

"The runner came from Spain quite quickly. Included was a rug pad that is basically useless - it's too thin and not the right size.
The overall quality of the rug is good, the colors sharp and the weaving of good quality; however; I'm not sure the rug was worth $918.
"

Helpful Cool

5/5
2018-03-26

All good.

"I asked for extra packaging, and I got it. Shipping was very fast. I can only say nice things about this transaction. Very happy."

Helpful Cool

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sonp
sonp

Verified

5/5
2018-03-18

Great customer service

"Called for taking care of an issue with my order. Customer service rep was superb. He took care of my issue with just one call. Excellent customer service. "

Helpful Cool

5/5
2018-03-16

Thanks!

"Great curation, free + efficient shipping! "

Helpful Cool

1/5
2018-03-08

So far I have never received anything that I have ordered.

"So far I have never received anything that I have ordered."

Helpful Cool

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