"It wasn’t clear on the website that an item I ordered was a special order. I pointed that out to Hive, and they were responsive and worked with me in a gracious manner to return and replace the item. Their service was timely and professional, I was very pleased."
My Vitra chairs
"User experience was great - the bold, defined images of chairs made my color choices easy - ordering process was fluid - just waiting on product delivery... thanks Hive!"
"Hive found me when I googled Danish Modern and typed in my search item . The process was EZ from color choice to checkout. The product arrived in wonderful state and on the date promised. Great experience! Dawn Furman. "
" Reliable updates, transparent pricing, fast delivery, good packing, easy to navigate website."
"Charged my credit card first, and then told me the item is back ordered until the end of September. Need to let me know that upfront."
Great price and wonderful service
"My item was priced very competitively, well packed and shipped promptly . "
Found exactly what I was looking for!
"I recommend them highly...found exactly what I was looking for with a discount on price, but excellent quality, quick delivery and courteous staff assistance..."
"excellent selection and easy, secure process..... in fact, placed a second glassware order today...... will feel secure in ordering larger and expensive items this fall."
"Ordered alvar Aalto vase It arrived to the house next door. It was white instead of clear. "
Great site to work with
"Ordering item was easy, Price was right. Now waiting for delivery -long wait!"
The Hive is not abuzz
"I tried to contact Hive several times to ask questions about my purchase and never did they pick up the phone or call me back. I got one email reply but they never replied back to me. Sadly, only they sell the product I was interested in so I had to order from them which I’m very nervous about. Plus I have received zero estimate on shipping arrival so I’m hoping it will be on its way."
Product as described
"Item shipped in a timely fashion. There was a one day delay in receiving the package because an incorrect address was on the UPS label. Very strange, since my address was correct on all other forms and receipts. However, the company corrected the issue immediately without my intervention, and I received the item one day later."
Lamp arrived more than a week, and was broken
"Lamp arrived more than a week, and was broken"
Great service, very patient with me as I went through a change of order
"Hive was very patient with me as I changed my order a few times, almost at the last minute. I think this is a great thing in this day & age."
Excellent and fast service.
"Very easy and helpful customer service. Fast delivery. Great product."
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