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Stores > Hive
  • Hive Hive Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      97209
    •  
    • BUSINESS HOURS
      n/a
      GENERAL PHONE
      866 663 4483
      FAX
      503 242 5573
    • SUPPORT EMAIL
      info@hivemodern.com
      SUPPORT PHONE
      866 663 4483

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.82/10 6.82/10
    Chance of future purchase: Rating 8.44/10 8.44/10
    Shipping & packaging: Rating 8.38/10 8.38/10
    Customer service: Rating 8.50/10 8.50/10
    Return/Replacement policy: Rating 6.00/10 6.00/10
Voice your opinion! Review Hive by clicking a star below.
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Verified Customer
Rating 2/10
1/5
2017-12-01

The worst service.

"The sales associate was rude and condescending. Made no attempt to help me with my order. I cancelled my order and shopped elsewhere for the same product and found it at the same price, and much nicer customer service. Would never order from HIVE again when their products they offer can be found on many other sites and stores. "


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Verified Customer
Rating 10/10
5/5
2017-11-30

Above and beyond

"Ordered a light fixture and had it personally delivered within 24 hours! Great service and products."


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Verified Customer
Rating 2/10
1/5
2017-11-25

Delivery Timetable Completely Unacceptable

"30 day delivery (not kidding, still waiting)

Subsequently found item at a 15% discount to price on website.

Awful experience.

Only shop here if you do not care about price and delivery.

"


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Verified Customer
Rating 10/10
5/5
2017-11-25

Responsive, attentive, timely.

"The staff at hive where incredibly responsive, responding with all relevant details (often more than I had asked for) for every request. My order arrived when scheduled, and in perfect condition. I have since ordered additional items from them."


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Verified Customer
Rating 2/10
1/5
2017-11-25

Better served shopping elsewhere

"Everything I’ve ordered has an extreme delivery delay (2-4 months) and last week I requested sale credit and no one has bothered to respond "


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Verified Customer
Rating 6/10
3/5
2017-11-23

Misleading shipping dates

"It’s not really serious when the website says: “fast shipping” and after you buy, you learn that it will takes weeks. Beware"


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Verified Customer
Rating 10/10
5/5
2017-11-22

Lots of experience with Hive, all extremely positive

"I've purchased over $120,000 of furniture from Hive over the past year, and they have always been professional, efficient, polite, and friendly. They stand behind the quality products that they sell, and have never let me down. That says a lot."


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Verified Customer
Rating 4/10
2/5
2017-11-15

"They seem to be simply order takers. Placed an order for $3,600, charged my card immediately, and then sent an email stating that I would receive my chars in about 7 weeks. I feel I should not be charged for my items until they ship. If I did it over again, I would go directly to the manufacturer. Did not need their substandard service and charging my card many weeks of receiving my items. Will not use them again."


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Verified Customer
Rating 8/10
4/5
2017-11-14

Needed more Information

"Ordering and updating and delivery all fine;however was not told item would need assembling."


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Verified Customer
Rating 10/10
5/5
2017-11-08

fast! cero issues!

"....After I placed my order online, needed to cancel one item, my mistake ordering it! NO issues! easily done!
the other item came on time, as expected! great service and great product selection!
"


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Verified Customer
Rating 10/10
5/5
2017-11-01

Excellent experience with Hive!

"We reviewed their website and decided to place our order. They responded promptly. We received our "Artemide" light fixture in great condition, in a matter of days. We could not be happier!
Thank you. Kind regards. E. M.
"


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Verified Customer
Rating 10/10
5/5
2017-10-31

Super Easy

"I was not familiar with Hive but found the online experience simple and direct. Appreciated not being "flooded" with emails about the order. Received emails confirming the order, describing the process and handoff to FedEx. And the lamp arrived on time and is beautiful. Just wish the sale was still on so I could buy another!"


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Verified Customer
Rating 10/10
5/5
2017-10-31

Great Customer Service

"We appreciate your immediate response to an order and day-by-day information on delivery. We ordered 2 rugs from you and they arrived in record time. "


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Verified Customer
Rating 10/10
5/5
2017-10-29

Always friendly and helpful!

"✅ Great!"


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Verified Customer
Rating 10/10
5/5
2017-10-26

Great company to work with

"Great products, great customer service."


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