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4.6 / 5 (20 reviews) average score over the past This merchant had 90% positive reviews over the last Six Months
Six Months
Positive: 18
Neutral: 0
Negative: 2
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1/5
2025-04-12
Horrible Dishonest Customer Service
"After MANY issues occured with an order I placed I called several times for a solution, each time I was told to give my information and some one would be calling me back, no one ever called back after 5 tries. Order from the companies themselves this “middle-man” is the worst"
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2/5
2025-04-10
Long wait time to get product shipped but quick to charge your credit card.
"I placed my order on March 31, 2025 as of April 10, 2025 I'm still waiting to get a tracking number for my order. When I called the customer support team, a team member said it would ship on Wednesday 4/9/25. I'm still waiting. Now no one is taking my call I keep getting put on hold."
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5/5
2025-04-01
Re-ordering is easy
"Re-ordering is easy, but could be even easier and safer with more "click through" details about past order line-items, and past order products links to product pages."
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5/5
2025-03-20
ED
"It was a good experience to order"
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5/5
2025-03-10
It was easy to order
"I the customer experience is top notch"
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5/5
2025-03-06
simple and convienent
"So simple to select your product with easy to you website. easy to process payments and done!"
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5/5
2025-02-25
Best Customer Service
"Julia Binnicker is awesome to work with"
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5/5
2025-01-21
Great price and great customer service!
"So glad we found this vendor. We have new personnel in the operations department after 20+ years of all others retiring. The supply of cards left to us finally ran out after 4 years and we didn’t have any contacts. Found exactly what I needed and the A/E called and gave us the sequence requested. Quick and easy delivery! Thank you!"
5/5
2025-01-14
GREAT PRICES AND SELECTION
"The site is easy to use and find exactly what you need."
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4/5
2025-01-14
Expectations were meet perfectly
"Quick and easy installation and easy of use once I gotten used to the new version"
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5/5
2025-01-08
ON POINT
"SMOOTH IN FAST IN EASY. page was set up perfect"
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5/5
2025-01-08
Great Customer Service from Julia
"Service was responsive and thorough and results driven. The product is good and meets expectations."
5/5
2024-12-27
Quick, Easy Transaction
"Great seller, solid pricing. Recommend!!!"
1 - 15 of 670 reviews
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Retailer Information
Contact:
8:30am-5:30pm (EST) Monday - Friday
800-897-7024
sales@idsecurityonline.com
IDSecurityOnline
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Collection Status
This company is currently soliciting reviews
Category Rank
IDSecurityOnline is ranked #81 in business & industrial
IDSecurityOnline is ranked #35 in business services
