ResellerRatings
preloader
J&P Cycles
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.72 / 5 (101 reviews) average score over the past
5
85.1 %
4
7.9 %
3
3.0 %
2
2.0 %
1
2.0 %
Positive: 94
Neutral: 3
Negative: 4
This merchant had 93.07% positive reviews over the last Six Months
rr-logo
Write a Review

Customer Reviews | Filter Reviews

  • Customer Service
  • Payment
  • Product
  • Service
  • Shipping
  • Technical
5/5
2025-03-28
Great service
"very helpful and knowledgeable staff helpful from the start to the finish even sent an email 2 days later to check up on my order"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

5/5
2025-03-24
Fast service
"Website works well, fast delivery"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

5/5
2025-03-24
great experience
"after speaking with a customer service rep. on the item i was looking to purchase, i order the item and the delivery was just as fast."

Detailed Ratings

Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

4/5
2025-03-24
Cycle Electric Regulator
"Ordered on the 11/3 and delivered on the 24/3 to HB in Oz, parcel did get held up in customs for 3 days. Everything is intact and ready to fit to my 1974 Ironhead Sporty."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

5/5
Updated on: 2025-03-23
STOP!!
"Don’t seend me an email asking to confirm my shipment and then through a survey that I don’t care to fill out. There’s plenty other folks I will buy from. JP Cycles just went to the very bottom of my list."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share
preloader
JPCyclesKE from J&P Cycles has responded
Posted Jul-05-2021

Thank you for the feedback. We appreciate you taking the time to share your feedback. We appreciate all comments and suggestions on your experience. We are always looking to improve our customers shopping experience. J&P Cycles is committed to bringing our riders the best customer service and a vast array of options. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


preloader

Verified

5/5
2025-03-23
Fast
"The experience was amazing and my tires came super fast and were exactly what i expected from them. Thank you."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

5/5
2025-03-20
Great
"Awesome customer service and delivery time."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2025-03-18
Great prices. Fast ship
"Quick easy online ordering. Fast shipping great customer service"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2025-03-16
Arrived promptly and without issue
"Items ordered came in a timely manner. Items were well packed."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

5/5
Updated on: 2025-03-14
Excellent parts and items were delivered quickly
"Saddle bag mounts that I ordered fit my bike perfectly and are very good quality. Delivery time of order was also excellent."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

5/5
2025-03-14
Renegade babes collab
"It was great! I was super sad that I couldn’t make it to Daytona for the bike show, but was able to snag one on the website!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

preloader

Verified

3/5
2025-03-06
2 weeks to receive
"My clutch cable was picked up to ship from North Las Vegas at 1130am, Sunday Feb.23. I live in Las Vegas, 10 miles away. It left Las Vegas and went to Chicago. Arriving Fri. Feb 28. It then shipped to Dallas arriving Friday, Mar. 2. It then shipped to Denver arriving Mon. Mar. 3. It departed Denver. It arrived back in Las Vegas on Tue. March 4. I received it on Wed. March 6. All i can say is I am glad I didn't have to pay airfare and the delay cost me a semi annual ride."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2025-02-24
Nice company to order from
"Doing a vintage restoration and was needing a retro chain with out O rings. Was able to easily find a good quality chain with the virtual assistant. Product was ordered but delayed and emails were sent announcing the delay, yet the order did show a few days later. The communication was excellent and what you would expect. Will order again from them!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2025-02-19
Excellent Service
"Customer service was excellent through Quick Chat!! Fast Shipping!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

5/5
Updated on: 2025-02-16
Awesome
"Always awesome service.Great people products"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

1 - 15 of 75597 reviews

Retailer Information

Contact:
1-800-318-4823
customerservice@jpcycles.com

J&P Cycles

visit the website

Share J&P Cycles's Store Rating

Collection Status

This company does not currently solicit reviews

Category Rank

J&P Cycles is ranked #4 in autos & vehicles

J&P Cycles is ranked #3 in motor vehicles (by type)

J&P Cycles
vs
RevZilla Motorsports
J&P Cycles
vs
Carparts.com
J&P Cycles
vs
Tire Rack