Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.72 / 5 (111 reviews) average score over the past This merchant had 92.79% positive reviews over the last Six Months
Six Months
Positive: 103
Neutral: 3
Negative: 5
Write a Review
Customer Reviews | Filter Reviews
4/5
Updated on: 2025-01-12
Sales team
"I purchased a Arlen Ness Velocity air cleaner kit. It was labeled “Incomplete “. I didn’t realize that there was no filter with it, I thought maybe some nuts or bolts were missing. I am returning it and will not buy any “Incomplete” upgrades."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
5/5
2025-01-12
Ordered Cobra Neighbor Haters
"Order came in when scheduled, and fit perfectly. Super happy with my purchase!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
2/5
Updated on: 2025-01-09
The clutch cable was one inch too short and didn't fit the 95 xl883
"I reused my existing longer cable until I can research the issues. the inside cable was too short, not allowing the clutch to engage correctly, the outer cable housing was the correct length."
5/5
Updated on: 2025-01-09
Get product. Just don't use USPS
"My order left your plant with UPS. At some point UPS turned it over to USPS for delivery. What a colossal mistake. It easily added 3-4 days to the shipping time."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
5/5
2025-01-07
Great prices. Fast shipping.
"Awesome experience. Parts were great. Super fast shipping. A+++ experience."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
5/5
2025-01-06
Fast delivery and great project as always!
"I know I can always trust J&P with my bike parts."
4/5
2025-01-03
BikeMaster Stud Removal Sockets
"The tool set came very quickly (delivered 2 or 3 days after order) despite being shipped directly from the manufacturer (Not in J&P warehouses, so less control over delivery). The tool looked excellent, but unfortunately was too large for the space on my BMW (sidewall thickness of the tool was 8mm with 6mm of space around the studs). The tool had to be returned, which created a small inconvenience for me. J&P does not want returns of "opened" items... a bit strange given the necessity of opening a tool to determine fitment and lack of information prior to ordering (I asked) on the specs of the tool (sidewall thickness etc.). All's well that ends well, I was given a return authorization. Waiting on FedEx and processing now."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
5/5
2024-12-30
97 Lowrider right blinker switch
"Went on like an OEM fit perfect works great"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
5/5
Updated on: 2024-12-29
I love my new exhaust
"I had a great experience. Fast shipping great product.Thank you."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
5/5
2024-12-27
Great product and service
"Ordered for my husband he loved his gauges and I expedited shipping to ensure arrival before Christmas they can on time shipped securely and had no issue would order again."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
1/5
Updated on: 2024-12-27
SHIPPING ISSUES!
"Stop shipping by USPS to me!! they always return to sender!! use UPS or Fedex!!!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
5/5
2024-12-26
Shocks
"Parts came as promised smooth delivery"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
5/5
2024-12-26
Got what I want when I wanted it
"Ordered some new tin for the wife's 1200 custom. Next month it'll be sent off to the paint shop and she'll literally have a new bike."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
5/5
2024-12-26
Great services
"Shipping is ultra fast, parts fit"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
5/5
2024-12-25
DELIVERY company BAD!!!
"Order was very late. Unsure what delay was, updates only told me " ON THE WAY" ,showing location in same place for 4 days. Unhappy with delivery aspect even though it was "HOLIDAY SEASON". J&P Cycle was great. delivery company made J%P Cycle look bad with delivery and and delivery updates."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
16 - 30 of 75601 reviews
Retailer Information
Contact:
1-800-318-4823
customerservice@jpcycles.com
J&P Cycles
visit the website
Share J&P Cycles's Store Rating
Collection Status
This company does not currently solicit reviews
Category Rank
J&P Cycles is ranked #5 in autos & vehicles
J&P Cycles is ranked #3 in motor vehicles (by type)
J&P Cycles
RevZilla Motorsports J&P Cycles
Carparts.com J&P Cycles
Tire Rack 