Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.55 / 5 (779 reviews) average score over the past This merchant had 89.6% positive reviews over the last Six Months
Six Months
Positive: 698
Neutral: 20
Negative: 61
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5/5
2025-03-24
Great website
"Easy to navigate site. Pleased with purchases."
5/5
2025-03-23
Always easy to find cute clothes and shoes
"Just Fab makes changing my mind and closet easy and economical every season!"
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1/5
2025-03-22
Very poor
"Bad very bad cancelled account"
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5/5
Updated on: 2025-03-20
Great values!!
"Easy to order.
Alot of selections"
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ZethB from JustFab has responded
Posted Nov-20-2024Hello Eva,
Thank you for sharing your positive feedback! We’re glad to hear that you found it easy to order and enjoyed the variety of selections. We look forward to offering you even more great values and options in the future! Your satisfaction is our priority, and we appreciate your support!
Best,
Zeth
Thank you for sharing your positive feedback! We’re glad to hear that you found it easy to order and enjoyed the variety of selections. We look forward to offering you even more great values and options in the future! Your satisfaction is our priority, and we appreciate your support!
Best,
Zeth
5/5
2025-03-20
I just Love the sales at Just Fab
"Great Sales I love the outfits
and the shoe prices I also love the way they let you know right away if your size is available when you look at the item"
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5/5
Updated on: 2025-03-19
I love Justfab
"I have been a member for years, most purchases have been great, if they don't fit, returns are easy and free. Quality is good for the price. I have bought both clothing and footwear and find sizing accurate. One suggestion would be to offer buying in Canadian $$. Remember to SKIP the month if you are not ready to purchase."
Chad A. from JustFab has responded
Posted Nov-04-2024Hello Janis,
Thank you for taking the time to write to us and express your thoughts regarding our pricing. We appreciate you for raising this matter and please know that your feedback is invaluable to us. We're committed to addressing these issues to enhance your future shopping experiences and our Member Services Team will reach out to you shortly to assist you further.
Best,
Chad
Thank you for taking the time to write to us and express your thoughts regarding our pricing. We appreciate you for raising this matter and please know that your feedback is invaluable to us. We're committed to addressing these issues to enhance your future shopping experiences and our Member Services Team will reach out to you shortly to assist you further.
Best,
Chad
2/5
2025-03-19
Good deal but never again
"The deal was good but the shipping wasn’t. I get zero updates and now it got me wondering if I’m about to get scammed or something."
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ACavantechstyle from JustFab has responded
Posted Mar-20-2025Hello Sophie,
Thank you for reaching out. We're glad to hear you found a great deal, but we sincerely apologize for the lack of shipping updates on your order. We understand how frustrating it must be to wait without any tracking information, and we assure you that your order is important to us. We’ll be sending you a private message shortly, so we can address this matter as soon as possible.
Best,
Allison
Thank you for reaching out. We're glad to hear you found a great deal, but we sincerely apologize for the lack of shipping updates on your order. We understand how frustrating it must be to wait without any tracking information, and we assure you that your order is important to us. We’ll be sending you a private message shortly, so we can address this matter as soon as possible.
Best,
Allison
5/5
2025-03-19
Everything and more
"The hiking boots’ style, the sale price, and the delivery speed were everything and more."
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1/5
2025-03-18
Order was canceled
"I placed my order and it was canceled only to call customer service and they ask me repeated questions and offered to replace the order and the canceled order had not yet been refunded so I paid 2x"
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ZethB from JustFab has responded
Posted Mar-19-2025Hello Dmaria,
We're sorry for the frustration caused by your order being canceled and the difficulty you experienced when trying to resolve it. Having your order canceled unexpectedly is disappointing, and being asked repeated questions only adds to the frustration. We understand how concerning it must have been to pay twice without the original refund being processed yet. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
We're sorry for the frustration caused by your order being canceled and the difficulty you experienced when trying to resolve it. Having your order canceled unexpectedly is disappointing, and being asked repeated questions only adds to the frustration. We understand how concerning it must have been to pay twice without the original refund being processed yet. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
5/5
2025-03-17
Great Support
"She told me everything I needed to know in order to have a successful talk with her."
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5/5
2025-03-17
Love the deals
"Got some really good deals and I absolutely love the 2for1 credit !!!"
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5/5
2025-03-17
Always a Fan
"I've been with just fab for almost 15 years. It hasn't failed me yet"
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4/5
2025-03-17
Shoes
"The shoes I really wanted were not available do to international shipping..."
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1/5
2025-03-16
Me cancelaron mi pedido y no me reembolsaron el dinero
"Me cancelaron el pedido y no me reembolsaron mi dinero"
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5/5
2025-03-15
Fab review
"Fast and easy and great quality"
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1 - 15 of 202768 reviews
Retailer Information
Contact:
Available 24 hours, 7 days a week
1-866-337-0906
http://www.justfab.com/fa
Member Services
JustFab
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JustFab is ranked #1 in shopping
JustFab is ranked #1 in apparel
KIdongtechstyle from JustFab has responded
Posted Mar-23-2025I’m really sorry to hear about your experience, and I completely understand your frustration. It’s incredibly disappointing when things don’t go as expected, especially to the point where you feel the need to cancel your account. We truly value your feedback and want to make sure you have a better experience moving forward. Our Member Services Team will be contacting you immediately.
Best,
Kim