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Stores > JustFab
  • JustFab
    • ADDRESS
      2301 Rosecrans Avenue
      El Segundo, CA US
      90245
    •  
    • BUSINESS HOURS
      Available 24 hours, 7 days a week
      GENERAL PHONE
      1-866-337-0906
      FAX
      N/A
    • SUPPORT EMAIL
      Member Services
      SUPPORT PHONE
      http://www.justfab.com/fa

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.82/10 7.82/10
    Chance of future purchase: Rating 7.66/10 7.66/10
    Shipping & packaging: Rating 7.74/10 7.74/10
    Customer service: Rating 7.66/10 7.66/10
    Return/Replacement policy: Rating 7.36/10 7.36/10
Voice your opinion! Review JustFab by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-19

Cheapest boots ever!!!!

"I GOT an awesome deal on my first pair. I hope they come in soon"

Rep reply posted Nov-20-2017

A rep from JustFab, Kim.P, has responded

“Hello Tanya,

I want to thank you for the kind words you said about JustFab. We aim to provide the best services for every member! Your thoughts are important to us, but we're especially pleased when the feedback is positive. You have a wonderful day!

Stay Awesome,

Kim


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-19

Happy customer!!!

"The shoes I ordered arrived exactly as I expected them to. The don't look any different from the website. They are comfortable and I'm super excited to purchase more! "

Rep reply posted Nov-20-2017

A rep from JustFab, Kim.P, has responded

“Hello Christina,

Fantastic! We sincerely appreciate it and we're always happy to hear that our members are happy.We're glad to hear that you enjoy your purchase. Hope you have a wonderful day!

Many thanks,

Kim”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-19

Amazing deals & great products!

"I have had nothing but the best experience with all my purchases from JustFab!"

Rep reply posted Nov-20-2017

A rep from JustFab, Kim.P, has responded

“Hello Danielle,

Great feedback! We sincerely appreciate it and we're always in deep joy to hear that our members are happy.Hope you have an awesome day!

Many thanks,

Kim


No Avatar

Verified Customer
Rating 4/10
2/5
2017-11-19

Too small

"Ordered wide and they are not wide at all... super sad as I was really looking forward to these boots. If you have super narrow feet, order wide and they should fit great. I have average width feet and usually get wides for just a bit of extra room. So disappointed. "

Rep reply posted Nov-20-2017

A rep from JustFab, Kim.P, has responded

“Hello Krystal,

We're sorry to hear about your recent experience with JustFab! We value your feedback and the chance to resolve any issues that our members may have. A member of our member service team will be contacting you within 48 hours to further assist you.

Best,

Kim


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-19

Good

"My experience was good enough "

Rep reply posted Nov-20-2017

A rep from JustFab, Kim.P, has responded

“Hello Leticia,

Perfect! Thanks for your awesome feedback! We always strive to provide stylish, affordable items for Fabshionistas like you! Hope you have a joyful day!

Lots of love,

Kim”


No Avatar

Verified Customer
Rating 6/10
3/5
2017-11-19

Alright

"Fast shipping but the shoes definitely run small to me!"

Rep reply posted Nov-20-2017

A rep from JustFab, Kim.P, has responded

“Hello Ashleigh,

We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A member of member services will be in touch within 48 hours.

Best,

Kim”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-11-19

Good

"Good so far. I was unsure of why i had to pay the rate of $39.95 plus the amount of the shoes i purchased in order to buy them. But I'll see how the next few months of the service goes and decide if I want to continue ordering."

Rep reply posted Nov-20-2017

A rep from JustFab, Kim.P, has responded

“Hello Jelissa,

All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a member of our member service team will be contacting you within 48 hours to resolve your issue.

Best,

Kim”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-19

Having fun

"I love shopping online with just fab cute clothes and shoes for a reasonable price I like that these clothes look expensive but there not and as my wish list grows so will my ordering "

Rep reply posted Nov-20-2017

A rep from JustFab, Kim.P, has responded

“Hello Sonya,

Thank you for taking the time to share your positive feedback! We're glad that everything worked out for you. Hope to hear more from you in the future!

Lots of love,

Kim


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-19

Love them

"I love my boots and fit perfectly"

Rep reply posted Nov-20-2017

A rep from JustFab, Kim.P, has responded

“Hello Melissa,

Awesome! Thank you for the shout out! We're so glad that everything worked out for you. We here at JustFab try our best to provide the best service and unique style at an affordable price! Have a great day!

Lots of love,

Kim”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-11-19

Thank you

"I just love JusFab you guys are great. "

Rep reply posted Nov-20-2017

A rep from JustFab, Kim.P, has responded

“Hello Michelle,

We love you too! We love being able to provide a positive experience for members like you.

Stay Awesome,

Kim”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-19

Amazing items

"I ordered a few pairs of boots and love them all. They fit perfectly. Will definitely be shopping here again!"

Rep reply posted Nov-20-2017

A rep from JustFab, Kim.P, has responded

“Hello Krystal,

Thank you for the nice words that you said about JustFab! We want you to know how much we appreciate you doing business with us and the time you spent to share your experience! Have a Fabulous day!

Lots of love,

Kim”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-19

Always great service

"Never a problem with the service"

Rep reply posted Nov-20-2017

A rep from JustFab, Kim.P, has responded

“Hello Trianna,

Terrific! Thank you for your wonderful review. It is customers like you that make this business worthwhile. It is our pleasure to be of service. Hope you have a Fabulous day!

Hugs,

Kim


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-19

So many to choose from, love your selection of winter shoes.

"Had no problems whatsoever and easy way to pay. "

Rep reply posted Nov-20-2017

A rep from JustFab, Kim.P, has responded

“Hello Roxanna,

We are happy to know that you are satisfied with your purchase and everything fits well. Have a fabulous day!

XoXo,

Kim


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-19

Love their boots!

"This is the only place I buy my boots, love them! "

Rep reply posted Nov-20-2017

A rep from JustFab, Kim.P, has responded

“Hello Jessica,

Thank you! We love offering our members a vast array of styles and designs they will enjoy!

Take care,

Kim”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-19

"Awesome shipping was great "

Rep reply posted Nov-20-2017

A rep from JustFab, Kim.P, has responded

“Hello Jessica,

We strive to provide all of our members with excellent service! Thanks for the amazing review!

Lots of love,

Kim”


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