• ADDRESS
    n/a
  •  
  • BUSINESS HOURS
    n/a
    GENERAL PHONE
    n/a
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    n/a
    SUPPORT PHONE
    n/a

Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • option not available Online Ordering
  • option not available Online Ordering Tracking
  • option not available Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 9.20/10
Chance of future purchase: 9.33/10
Shipping & packaging: 9.10/10
Customer service: 9.50/10
Return/Replacement policy: 8.98/10
Click a star to Write a Review!
5/5
2018-06-20

Dependable and honest

"This was one of my first kratom suppliers and I was very lucky. The product quality is out of this world and the site is extremely easy to use. While there are a few issues (the item descriptions could be better and the methods of payment could be more standardized), they have ultra fast (AND FREE) shipping and (as I mentioned) the product quality is well worth the price. This company also takes into account the safety and well-being of their customers; as shows in recent months. You cannot find many better places and the level of professionalism is superb. Highly, highly recommended."

Helpful Cool

5/5
2018-06-19

Will definitely do business again!

"I really enjoy the products that I ordered from Kraken Kratom, and I will be ordering again!"

Helpful Cool

5/5
2018-06-18

Love them

"I love kraken they never fail me always the best kratom fast service and will communicate quickly when u have a question I never order from somewhere else love y'all guys "

Helpful Cool

5/5
2018-06-16

Kraken Kratom review

"I recently ordered some red Kali from Kraken Kratom, they were extremely helpful, answered my questions very quickly via email and my product was in my hands in 48 hours. The quality of my purchase is good as well, I will be ordering from them again!"

Helpful Cool

5/5
2018-06-16

Highly recommend

"After researching many websites and reviews i decided to to with Kraken Kratom. Great selection, great quality product. Packaging was very professional. Great communication and customer service and shipped my order out immediately. Highly recommend. "

Helpful Cool

5/5
2018-06-14

I highly recommend Kraken Kratom

"I’ve been a customer of Kraken Kratom for a while now & I’ve always gotten great service. Their customer service is excellent, their product of high quality, & it always arrives on time. They’ve earned my trust & respect. I have no doubt they’ll earn yours."

Helpful Cool

5/5
2018-06-14

Great product

"I've been using kraken for a while now. Always great product, great pricing and fast shipping. Will continue to use this great company!"

Helpful Cool

4/5
2018-06-13

Kraken Kratom rocks

" I have made several purchases through Kraken kratom and I have always had a great experience with them. My items always arrived quickly and they were correct. Customer service has always promptly replied back to me to answer any questions or address any concerns...I would recommend their company to any of my friends and family! :) "

Helpful Cool

5/5
2018-06-12

Love Kraken

"I love Kraken Kratom, they are the best shop for this product on the internet. Always quality stuff at a cheap price and loyal. They give out a lot of discounts and allow BTC. Customer service here is top notch, I have gotten refunds for loss packages and they always credit your account.

thanks,

-joe
"

Helpful Cool

5/5
2018-06-09

Excellence

"Kraken Kratom has provide me with an product with excellent quality. Quickly ships and communicates through out the process. When there is an unavoidable issue they communicate immediately and different then most actually call to ensure I understand. Its how you interact with customer when this occurs that provides excellent customer service. Kraken goes the extra!"

Helpful Cool

5/5
2018-06-07

Awesome!

"This company strives to take care of their customers, as well as making sure they sell quality items. I'm definitely a happy Kraken camper! "

Helpful Cool

4/5
2018-05-25

Great customer service

"When I have sent an e-mail to inquire about a product or an order, they have gotten back to me very quickly. Also, the free shipping is fast, with priority mail via the USPS."

Helpful Cool

1/5
2018-04-12

Failure to deliver or refund.

"I placed an order on 3/7/18, as of 4/12/18 they have not delivered. I have sent 2 e-mails to their customer service and have been ignored. I will never purchase from them again, and will be seeking legal action soon."

Helpful Cool

5/5
2018-02-19

Great company

"Very good product, also good customer service. There was a mistake with one of my orders and customer service took care of it very quickly. Satisfied customer. Very fast shipping too, I always get my product within 2 days"

Helpful Cool

5/5
2018-02-18

Absolutely incredible service adn communication

"

Loyd

Feb 16, 2:00 PM PST

To Whom it may concern,

Just wanted to take a few minutes and say "Thanks" for the product that you sell, the service that you provide and the flawless, excellent communications that I receive when working with your company. I have never had any issues with my orders or the payment methods... and the shipping is always on-time and very predictable. This is very important when purchasing supplements on-line. I have worked with your customer support and they were very professional and helpful.

Keep it up... and I will remain a very happy and loyal customer. Thanks again!!

Loyd Johnston
"

Helpful Cool

Share Kraken Kratom's store rating
It looks like you were once a merchant member with us. Please contact our team for eligibility