10:00am - 6:00pm Mon-Fry Closed Sat, Sun

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Online Ordering

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Review History & Profile See full Rating history

Product & services pricing 7.50/10
Chance of future purchase: 6.54/10
Shipping & packaging: 6.43/10
Customer service: 6.73/10
Return/Replacement policy: 6.94/10
Click a star to Write a Review!

Worst service i have ever had

"There customer service lady is rude and very unhelpful. I cancled my order and they still charged my credit card. Took 5 days for the money to get back into my bank so i could order parts from newegg. I will never refer anyone to buy a computer or parts from them"

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Computer works well

"It arrived with a loose cpu cooler, banging around inside, but the padding they installed for shipping limited damage to paint scratches. Fortunately i asked they include the remaining thermal paste so i could reattach cooler. Wifi card wouldnt work well, kept dropping out, and errors on driver, so i had to remove it. It was their low end one so i dropped the issue. "

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Customozed BareBones System

"Website was very easy to understand and order from. Customer Service notified me of impending delay in receiving my CPU and offered an Upgrade to the next Generation for the same Price. I have not received my order as yet, expecting date Monday April 23!"

Helpful Cool


Outstanding! Micro-Magic does it again.

"I ordered a custom built rig back in June 2010 from Magic micro.
I am writing this review with it! So when time to upgrade... It was
no secret that I returned to them to build another custom rig.

It was a straight forward process selecting the components and upon placing the
order via their web-page, I received a flurry of emails from them recommending
upgrades which is normal. I placed the order on Monday April 9th at around
11:50 PM at night. The rig Shipped on Tuesday April 17th 2018. It arrived on April 19th!

My review:
-Rig Components: 5 stars
-Help from Rep Elena: 5 stars
-Rig configuration and stability: 5 stars
-Professional instillation of hardware: 5 stars
-Wiring and layout of components: 5 stars
-Checks to ensure selected hardware were installed: 5 stars
-Bang for the money: 5 stars
-Amount to build, test & ship: 4 stars

Overall: 4.875 stars = 5 stars!

Overall: I highly recommend this business & will do business with again!

Helpful Cool


I've purchased multiple computers over many years

"Magic Micro has consistently provided quality products and satisfying service. I will buy my next computer from them."

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Company easy to work with!

"Easy transaction and much appreciated input from staff."

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"Item was DOA but a very god experience with regards to replacement.repair."

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SJ Puter

"Nothing to really tell. I called and ordered and all went well. Great communication, unit was what I ordered and expected. Can't wait to deal with them again."

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"Yes they delivered. It's a beautiful machine!!!"

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No Avatar

PC build was DOA

"Custom build was not booting at all, could not be resolved by tech support via phone, return was easy and painless, would consider ordering again at this point, review revised 3/31/18"

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Gaming computer

"Excellent service pre buy"

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They are the best

"i have never had any problems with them"

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This one is mine

"I have used you many times for Veterans here on Maui, You build them, I add software for the Vets.."

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Solid Machine, but......check inside the case First

"Actually very pleased with machine, super quiet and fast (without overclocking). It arrived in a timely manner, but.....I opened up the case when it arrived and I was horrified to see that the cpu fan was NOT connected. I attached the fan and it snapped into place (the plug will only go on one way properly, and the lip does click when it is seated) When I contacted MagicMicro, the support/service staff told me that UPS must have caused the fan plug to come loose......Not buyin that. So just a warning to folks, always open you case before you power it up.

Again, I really like the machine and the deal was amazing compared to other businesses.

Helpful Cool


Worst company I've done business with in a long time.

"Ordered a bare-bones kit from them, paid for assembly. First, they had a rep call me and try to upsell me a bunch of additional parts/assembly services. Annoying, but understandable.

Then I got the PC. It worked great for a month then the motherboard died. When I pulled it out one corner of it was bent at almost a 45 degree angle!

I went straight to the manufacturer of the motherboard, who informed me that the motherboard wasn't eligible for a factory replacement because it was REFURBISHED. Wait a minute - I went back to the Magic Micro website and checked the page for the kit I ordered, and my order receipt. NO-WHERE does it disclose that the motherboard is a refurb. This company is straight up lying and selling refurbished parts as new.

They agreed to let me return it for a replacement, but of course I had to pay for shipping. THAT WAS 7 WEEKS AGO. I STILL HAVE NO REPLACEMENT.



After seeing this review the company contacted me and finally shipped my replacement motherboard, which arrived today. So, upgrading to 2 stars. At least I got the replacement.

Moral of the story - don't shop here.

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