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1 / 5 (1 reviews) average score over the past This merchant had 0% positive reviews over the last Six Months
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1/5
2015-01-18
"The foot part of the footie pajamas does not scale. Considering the feet is why I bought the footie pajamas it's an unfortunate flaw. My 4 year old son is tall and typically wears size 6 clothing so he is large. I ordered a size 8 so that he'd have room to grow into it. The actual pajama is 1 foot too large in the body and the feet barely fit. The feet look like they'd be more appropriate on a size 6 pajama if at all.
Conveniently enough the feet come off, so I thought being sent larger feet would cure the problem.
But Pajamagram.com can't send extra feet. I was willing to pay extra for grown men feet.
They want me to PAY to ship it back. So they can ship me another size?
They wanted to exchange it but the body part is as big as it can be without being dangerously oversize, and they are asking me to go bigger when the PJ is not the problem. if I can't guarantee bigger feet, what is the point?
Thank God my grandmother taught me how to sew, and my sewing teacher taught me how to make a pattern. When he outgrows the feet in the next few weeks I will take them apart and cut a larger pattern for the feet and make them myself.
Next time I will buy a fleece blanket and make the whole footie PJ myself. Or find an old lady in the neighborhood who sews to make them for me.
Buyer be ware!"
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1/5
2014-12-30
"If you want a good customer experience, avoid Pajamagram.com!
I recently bought a gift from this reseller as a first-time customer. Three weeks later I received an email from them that showed the items I purchased now on clearance at over 40% off. When I called to ask for a refund since I had purchased so recently, the CS rep put me on hold to speak with his manager, then informed me that I was welcome to return my original order (as part of their "no-hassle return policy") and re-order at the discounted price, but they would not issue a credit for the difference.
Of course, my return wouldn't include a refund for the original shipping price or the return shipping, and I am welcome to pay additional shipping when I re-order (a total of close to $40), which is just ridiculous.
IMO, this is an unacceptable practice, and I would caution anyone who is looking to support customer-friendly companies from doing business with them."
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About Pajamagram.com
Sleepwear delivered in beautiful keepsake gift packaging. Find unique gift ideas and send pajamas to women, men, girls, boys, infants and toddlers.
Pajamagram.com
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