"WE LOVE BARBARA, AN ASSOCIATE AT WESTHEIMER STORE!!"
“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"I am not impressed with Stage because it a third party. that why I shop in the store."
"Because I have a weight problem, l have difficulty finding trending clothes. But in PALAIS ROYAL I always find a great purchase for work and church. I am a substitute in a school district. On different occasions I have seen coworkers there. We love our PALAIS ROYAL."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"I enjoy shopping there as I used to enjoy shopping at Beall’s in Delano Florida, and I was so happy to find the same here in Houston. I’m never disappointed."
"I actually shopped at Palais Royal and was thrilled at the brands they carried and their prices! From now on, it will be my first STOP when shopping!!!"
"Loved this store!! It will definitely be my first STOP when buying shoes, jewelry and beauty products!!!"
"I actually shopped ay Palais Royal. They are AWESOME!!!"
"I had a very good experiencing shopping at Palau’s Royal. There was a nice selection of casual clothes available at the store."
"A previous visit to Palais Royal was a horrible experience. The manager was nonchalant and unprofessional when presented with a concern that I had. He offered no apology and just stared at me, as if he were daydreaming. This is unacceptable behavior for this store brand. I visited the store next door to this store and upon entrance to the store, customers are greeted...every time. Palais Royal should look at the business models of other stores and evaluate how to progress in the future."
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"I LOVE TO SHOP AND SEE NEW MERCHANDISE AT PALAIS ROYAL/ALWAYS HAVE/ALWAYS WILL!!"
"I HAVE BEEN A PALAIS ROYAL SHOPPER FOR MANY YEARS.THE CLOTHING SELECTION IS MORE TOWARD THE YOUNGER GENERATION, BUT YOU STILL HAVE ITEMS FOR MY TASTE."
"My overall experience in the store was amazing as always."
"employees always helpful and friendly. Store is very organized and clean."
"My general experience was awesome"
"I like this chain of stores but in recent time I feel for my boys the variety has decreased and I shop not for them than myself."
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