ResellerRatings
preloader
PartSelect.com
PartSelect.com Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.54 / 5 (50 reviews) average score over the past
5
86.0 %
4
0.0 %
3
4.0 %
2
2.0 %
1
8.0 %
Positive: 43
Neutral: 2
Negative: 5
This merchant had 86% positive reviews over the last Six Months
rr-logo
Write a Review

Customer Reviews | Filter Reviews

  • Customer Service
  • Payment
  • Product
  • Service
  • Shipping
  • Technical
3/5
2025-03-23
Delivery date
"Never received an updated expected delivery date after talking to your staff member; didn't know if the package was lost or on its way. Parts received were as advertised and what I needed."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share
preloader
PartSelectAM from PartSelect.com has responded
Posted Mar-24-2025

Thank you for the review. It’s our priority to continue providing a great experience for customers like you and the best way for us to improve is through your feedback. We appreciate your taking the time to leave us the review.


preloader

Verified

5/5
2025-03-20
Got the right part!
"Easy to use website, helped me find the right part, and it was sent fast and professionally,"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share
preloader
PartSelectAM from PartSelect.com has responded
Posted Mar-20-2025

We truly appreciate your kind words and the time you took to share your thoughts. Thanks for your support!


5/5
2025-03-17
GREAT AND PERFECT PART
"I have used Part Select a couple times in the past as well as for the purchase of the bottom element of my oven. Every time, their part description was spot on and the part worked perfectly. Very Good prices to match!!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share
preloader
PartSelectAM from PartSelect.com has responded
Posted Mar-18-2025

Your kind words have truly made our day. Thank you for taking the time to leave such a positive review!


preloader

Verified

5/5
2025-03-14
Whirlpool Washer Part
"I found the part that I was looking for my top load washer. One of the best things about shopping with PartSelect was they provide a "How To Replace video with most of their parts, which came out to be a big help. I definitely recommend shopping at PartSelect.com and will continue to do so for future parts replacements for my appliances."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share
preloader
PartSelectAM from PartSelect.com has responded
Posted Mar-14-2025

Thanks for your awesome review! We’re thrilled to hear that you’re happy with our service.


preloader

Verified

5/5
2025-03-09
You came through again!!!
"I have and older blender. The drive mechanism had become worn. I found it in you online catalogue, the part number was there, and you carried the part. I clicked to order, entered payment information and address. You shipped it right to me. No hassles at all. Thank you"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share
preloader
PartSelectAM from PartSelect.com has responded
Posted Mar-10-2025

We appreciate your positive review and your continued support. Thank you so much!


preloader

Verified

5/5
2025-02-20
Exact fit parts and great shipping
"We needed new racks for our G.E. Dishwasher. PartSelect had the best price, the parts were easy to find, and the shipping was fast and well-packaged. The new racks appear to be better quality than the original factory parts. We will definitely use this company again if the need arises."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share
preloader
PartSelectAM from PartSelect.com has responded
Posted Feb-20-2025

We’re so pleased you had a fantastic experience with us. Thanks for the glowing review!


1/5
2025-02-20
Refunds
"Ordered the wrong part ,returned the part per company directions through Fedx and never received the credit for the transaction."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share
preloader
PartSelectAM from PartSelect.com has responded
Posted Feb-20-2025

Thank you for the review. Refunds take about 7-10 business days once arrive back tot he warehouse and are approved for the return. We are available by phone or e-mail to answer any questions or concerns you might have. Please do not hesitate to contact us with the order number and tracking number for the returned package. We appreciate your taking the time to leave us the review.


preloader

Verified

1/5
2025-02-20
Expensive and wrong part
"Ordered a replacement screw for a refrigerator door. The screw is tiny and crazy $ with part and shipping. I knew that, but the part was wrong and doesn't fit."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share
preloader
PartSelectAM from PartSelect.com has responded
Posted Feb-20-2025

Thank you for the review. We are sorry to hear the part was incorrect. We will be happy to set up a return for you. Please provide a order number here or we are available by phone or e-mail to answer any questions or concerns you might have. Please do not hesitate to contact us. We hope to hear from you soon!


preloader

Verified

5/5
2025-02-17
Simply The Best
"Fast service. OEM parts. Best Price. What else can be said…"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share
preloader
PartSelectAM from PartSelect.com has responded
Posted Feb-17-2025

Thanks so much for your positive review! We’re grateful for your kind words and ongoing support.


preloader

Verified

5/5
2025-02-16
Washing Machine water inlet valve
"I had a leaky washer that would constantly drip and fill the basket with an inch or two if water between uses. This part fit perfect and their install video was very easy to follow and took about 15 minutes to install. Shipping was very fast as well. No more water dripping! Would highly recommend!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share
preloader
PartSelectAM from PartSelect.com has responded
Posted Feb-17-2025

Thank you for your fantastic review! We’re thrilled you had a great experience, and we hope to see you again soon.


preloader

Verified

1/5
2025-02-14
Partselect.ca not reputable part dource
"I ordered a part for my washer using the model number. Their online system suggested the wrong part and it did not fit. They will not offer a full refund even though the mistake was on them. Do not trust the parts list on their site. Good chance you will get the incorrect part and out the cost of the purchase. Look elsewhere for a reputable parts supplier. Partsselect.ca. is not reputable."
Helpful
Cool
Delete Review
Share
preloader
PartSelectAM from PartSelect.com has responded
Posted Feb-15-2025

We thank you for taking the time to leave your review. We do see that you had ordered the hose for the circulation pump and then did order the correct hose for the drain pump on your second order. We are glad we had the parts that you needed. Have a great day.


preloader

Verified

3/5
2025-02-08
Money grab?
"I requested that I be put on a one year rotation. I am still getting the part every 5 months!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share
preloader
PartSelectAM from PartSelect.com has responded
Posted Feb-08-2025

Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a private message.


5/5
2025-02-07
2001 Maytag washer dryer - Thermos (dryer)
"Website was very helpful in determining what I needed to get the dryer working better. The schematics... We love schematics... I learned things. The parts were perfect. Part numbers and ratings match aftermarket products that aren't parts select OEM (at least in my case with the thermos. That was helpful for getting one that was out of stock but also for 2000percent cheaper. Yay! This set of repairs cost us ~111$usd Compared to other plans of getting a new machine..."

Detailed Ratings

Pricing of products and services
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share
preloader
PartSelectAM from PartSelect.com has responded
Posted Feb-08-2025

We truly appreciate you taking the time to leave a review. Your feedback means the world to us!


preloader

Verified

5/5
2025-02-07
Last place on earth
"Looked high and low for this part. Not even the manufacturer had information about the part. It arrived quickly, was brand new and fit perfectly. Thanks."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share
preloader
PartSelectAM from PartSelect.com has responded
Posted Feb-08-2025

We're so grateful for your positive feedback. Thank you for being such a great customer!


5/5
2025-02-07
Perfect Parts & Great costumer service
"I previously ordered new frig shelf from Amazon only to get the size shelf. This was my 2nd try & I got exactly what I needed and plus replaced the inner door rack I broke recently. They called me about a shipping issue to make sure it arrived. Well packaged & perfect fit."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share
preloader
PartSelectAM from PartSelect.com has responded
Posted Feb-07-2025

We’re so happy to hear you had such a positive experience! Thank you for taking the time to share it with us.


1 - 15 of 18347 reviews

PartSelect.com

visit the website

Share PartSelect.com's Store Rating

100%

Reply Back Rate

This retailer replies back to your replies in some capacity.

Collection Status

This company does not currently solicit reviews

Active Rep

preloader

Category Rank

PartSelect.com is ranked #11 in home & garden

PartSelect.com is ranked #2 in home appliances