Take the Tour »
e.g. Such as Newegg | browse by category or see best/worst
Meager quality and wrong size EVERY TIME
"All the baby clothing is in fact clothing for 3-5 year olds. Clothing is not high quality, but not really bad either.Contact form on website doesn't work. Orderd an adult clothing item size M, received L, ordered M again, recieved L again. They seem to have only 1 size, but sell them as all sizes.Would definetely not recommmend."
Poor quality and not true to size
"We bought pajamas for the family and were very disappointed in the size differences along with the quality of the pants. I washed them the night before and they all shrunk. My husband was not too happy about wearing capris on the big day. I called customer service and agreed for a partial refund and have never received my money and they keep giving us the runaround. the number you call is automated and says to email.Something is off here. "
Dodgy Dodgy Dodgy
"Ordered my daughter’s clothes on 5 January. Emailed them on 19 January to get an update on my order. Was then told my order had been delivered on 4 January and they requested I ask my neighbour if they had the order! An absolute fraud! They also invoices me $27 but took $32 from my account. "
Please spare yourself the hassle and don't buy from that website!
"As I was moving away I asked them to cancel while it was still in the packing stage, they had confirmed to me that my order was cancelled, than a day after I get an email notifying me that my order has been shipped. After a while of back and forth and a lot of lies and contradictions, I just got too tired and stopped chasing. I have placed my order over 2 months ago. Still nothing! PLEASE, PLEASE don't waste your money and don't do like me look for reviews before buying from new websites... On top of never recieving the products I've ordered the customer service is awful. I will now email paypal to get a refund because they are insisting that they will not refund me the purchase. Worst experience I've had with an online shop ever... "
The absolute Fraud!
"Worst experience ever! The never delivered the products or refunded. Not even an apology..."
Worst products and customer service
"Shipping took more than one month all the way from China, unable to cancel the order BEFORE they were shipped, **** quality, worst customer service. DO NOT BUY!"
Still waiting after two months
"Terrible experience, I ordered the items two moths ago and I'm still waiting for them to be delivered. Don't buy on this site."
"They refuse to cancel orders. Order arrived after Christmas. Refuse to provide return address. Product smells of chemicals. Shipped from China. Don’t buy from them!!"
2 months waiting, and still no package. Lie about shipping time
"I ordered christmas pajamas for the whole family, including for my parents that came from another country over the holidays. I ordered with an month and a half advance. Its written 5-30 shipping days, BUT what you dont see, and is written in a small font in the bottom of the page is that this is days after it has been dispatched! and in my case the dispatching alone took like 3 weeks!! Now what i ordered is irrelevant, since christmas is over and my parents arent even here still, and the baby will be too big for his PJs next year. WARNING DO NOT ORDER FROM THEM !!! spend your money on something more saf"
"Delivery of 40 days.. as patpat is selling children's cloths, they grow up untildelivered. On the end we got wrongsize! They did not accept the complain, they said they have 14 days return policy, we could not reply because we were on vacation then. On top quality is not as good as it looks on pics!"
My credit card was hacked after
"After I pay througt paypal to this company and after I waited for 2.5 months for PJs my credit card and paypal account was hacked. Some haker took 150 euros from my card via 4 different fraud accounts. Do not buy from this company. They are not US company they are China company."
The worst I ever experienced !!!
"It's been 2 months and my order still hasn't been delivered. First, I got notified by email that my order was finally shipped after over a month. When I tried to track the package, it said my tracking number does not exist. When I tried to contact customer service, I got automatic reply via email. As I learnt today, my package was sent back to the company for no reason whatsoever. No notification. Now I'm waiting for my money which I hope won't take 2 months too. Very frustrating experience, horrible customer service!! Do not recommend to anyone, don't get fooled by pretty clothes for kids! "
Wrong Product Delivered Late and Bad Customer Service DO NOT BUY FROM THIS COMPANY
"We are a family of three in Ottawa, Canada and had four guests arriving for Christmas from the US. We ordered 7 pyjama sets well before Christmas -- two papa bears, two mama bears and three baby bears. This was for the seven of us to wear on Christmas Day. We ultimately received (last one on 28 December) four mama bears (one of which didn't match the other three) and three baby bears (one of which didn't match the other two). No papa bears. We asked to be able to ship the entire order back for a refund – a reasonable request given that this was their mistake and given that we were not able to wear the pyjamas on Christmas Day. PatPat refused to do so. The most they were prepared to do was to give us a refund for the two mama bears that should have been papa bears (but not for their shipping costs) and a 50 percent refund for the incorrect baby bear. An alternative provided to us for the baby bear was to ship it back at our expense, which would have cost us more than 50 percent of the purchase price. Also, with the initial order wrong almost 50 percent of the time (three in seven items incorrect) there was no guarantee that we’d receive the correct order in exchange. So, the 50 percent refund offer was the best of two bad options. While the refunds reduced our net cost somewhat, the bottom line is that we wound up paying for 50 percent of one product that we didn't order and have no use for, and the shipping costs on another product that we didn't order and have no use for. We also have very little use for the other items – the quality is not great and, without the papa bears, we still don’t have what we need for photo opportunities. Companies that cannot get a simple order correct and then refuse to fix their mistakes except at the customer’s expense are companies with which no one should do business. The bottom line … DO NOT BUY FROM THIS COMPANY!!! (You have been warned.)"
It worked for me!
"It seems that I'm the only person here that had a good experience with them, but I didn't have any problems with my order. The items I bought are nice, just what i expected. The order took a bit to arrive as it was over Christmas, but I contacted the customer service and they were really helpful. Maybe I got really lucky, but it worked well for me! "
"I ordered family pj's for christmas 1 week before Thanksgiving. I received them 1 day after Christmas. If any reviews you read tell you the shipping was fast....lies and probably written by the company. My return request was rejected....apparently they can take almost 2 months to ship but you only have a tiny window to return. Will never buy from them again. I can't even regift the pj's as the quality feels like thick paper...not good!!! Don't repeat my mistake!"