ResellerRatings
preloader
Perry Ellis
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
-- / 5 (0 reviews) average score over the past
5
0.0 %
4
0.0 %
3
0.0 %
2
0.0 %
1
0.0 %
Positive: 0
Neutral: 0
Negative: 0
This merchant has not had any reviews over the last Six Months
rr-logo
Write a Review

Customer Reviews | Filter Reviews

  • Customer Service
  • Payment
  • Product
  • Service
  • Shipping
  • Technical
4/5
2010-12-02
"Perry Ellis clothes aren't the most premium quality clothes available, but it's "designer" at an affordable price, especially with the discounts they run. I've seen 30% for new orders, up to 50% for Black Friday/Cyber Monday with free shipping. I started my experience with something inexpensive, their Pima Cotton [Under]shirt: very irritating/itchy tags, poorly designed neck, and questionable fit. I tried other clothes and found some of their fabrics feel uncomfortable (heavy, hot), are prone to wrinkle and stains, some have a distasteful sheen, and are dry clean recommended on top of that. Their cuts, stitching, and style take a certain taste to appreciate. There's a signature sleeve pleat on some of their dress shirts that make them stand out. They have some flashy colors too, which some may like for casual dress. I tend to like their city/modern fit (loose up top and tapers to close/slim fit near knee/abs) dress clothes, but tend to go conservative with solid black. They tend to ship FedEx (which inc Sat as a business day) with some tamper-security tape/seals on their *huge* packages. They're not packed well, compared to Armani Ex, which is neatly folded and tucked into a small box, instead it's very loosely packed which can shift and bunch on one. They tend to ship within 24 hours and most of their things are warehoused in Seneca, SC, though they charge tax for many states where they have a local store. They include a sample of fragrance with some orders. They don't seem to have a lot of CS reps (especially after hours), so make sure you buy what you want else you'll be wasting a lot of time on hold, waiting for a rep, and e-mails sometimes don't get answered for days if you e-mail after business hours. Though when I do get through, the CS is very quick and helpful. E-mail during business hours and you may be resolved nearly instantly. Returns are no hassle and they even charge a very reasonable flat rate for a pre-paid return label $6. I'd only really shop them again once they design something I actually like. And when they're running a decent sale. Else, I wouldn't recommend them., especially since I'm a fan of fitted clothes."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

Are you this business?

Accelerate your voice by collecting Ratings and Reviews with us! Claim your business page for free or Learn More

people

About Perry Ellis

Apparel for the modern man. Timeless men's suits, classic dress shirts, underwear and fragrances, and designer denim. New, no iron, travel luxe collection.

Perry Ellis

visit the website

Share Perry Ellis's Store Rating