Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"I always read the reviews before buying, but this time, I told myself let me try, each person differently and we have to see why they complained, it was perfect, everything arrived perfectly well packed, in a week, and even when I wrote they answered me without problems and fast. 5 start for me....."
"I was hesitant to order from this site based on the reviews, but I've received three orders (and just made a fourth). Great prices, exactly what I expected, and fast (free) shipping. I really have no complaints with this company."
"I bought Antibiotics from them on 11/01
I called on 11/02 to check and make sure the order ships out. It shipped on 11/03. I live 120
Miles from the location of the shipment. It is 11/08 and I still have not received my order. I could have walked there and back and got the order faster. Meanwhile this order is antibiotics. All Fish Died. Pathetic!!!!"
"I emailed them an hour after placing an order to cancel my order then called them first thing in the morning. No one picked up but I left a message, a few hours later my item was shipped. I sent another email and left another message and no response. This place seems like a scam or the worst customer service out there. Stay away!"
I got a great deal on a normally overpriced items by other merchants.
"They were Amazing. They helped me apply my 10 percent coupon to my order. I got free shipping and a great deal. Arrived in a timely manner packaged nice and neat. All items present. Im very pleased about the service. It was a great sale and i will most definitely be shopping with them again in the future."
"Am very pleased with the Hartz Dentists Best Dental Chews as they have helped to assure for the excellent care of my 12 year old dog's dental care. Additionally, I am pleased with the expeditious processing and handling of my orders by Pet Mountain."
"Received package minus an item ordered. Petmountain decided to refund me for half the cost of the item. Customer service refuses to make it right. I paid for the item. I want the item or the refund. I get neither. Stay away."
"I have shopped with Pet Mountain for over 12 years and have always had a great experience. We have a large Koi pond and maintaining it takes time and is an expensive hobby.With food and supplies from Pet Mountain I have beautiful fish that I swim with and are happy and healthy and extra money to buy more fish!! Thank you Pet Mountain."
"Once again your delivery time is super fast! Seems like I place my order and then the order is here. I have shopped around and your prices seem to beat them all."