Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"Fantastic, goods arrived before time, very informative tracking and transparent transaction, only negative was the exchange wasn’t calculated on the order. Overall 9 out of 10"
"This place **** that's one word to wrap it up I ordered a part online after 2 weeks I call and was told the warehouse had not recieved the paperwork from them because there machine was down I wait another week decided to call again and was told the warehouse said the part was not in the spot it should be I'm so there going to issue me a refund I still have not recieved it top it off I go order the part from a different vendor and recieved a email a week later stating the part wasn't available they would issue me a refund Come to find out this place is the same place as pitstop auto but uses a different name go figure still no refund and on each site the part is still listed as available in stock why not put out of stock or something to prevent this game from happening to someone else 2 times please wish me luck with the refunds"
"The good reviews combined with great price and free shipping helped me decide to give them a chance. We will see if it was the right decision when it arrives."
"You can easily identify a quick and reliable service
I wanted to buy a part and the agent told me I needed two and he was right
Thank you again Nicolas and team"
Probably the best customer service that I've received in a while
"I'm really happy with experience from customer service that Nicolas provided for me, he went out of his way to call and make sure that I was ordering the correct parts for my car, I hope the company can recognize how devoted he is to his job, I hope the rest of the employees can follow his professionalism.
I'll most definitely be buying from Pit Stop auto first whenever I need new parts again, Nicolas definitely deserves a raise :)"