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5/5
2019-03-26
Customer Service
"What a great experience thus far! PrintNinja has put together a customer service team, who truly cares about your project and it shows. The team is well equipped to help guide someone through the Ordering/Proofing process, which can seem overwhelming for someone who is self-publishing for the first time."
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1/5
2017-04-06
Poor Quality / Show Speed / Poor Communication
"Avoid them. We spent $15,000 on a trading card print order that was delivered over 2 weeks past the estimated time. The quality is awful. Bent corners, missing ink spots, dripped UV, etc. Really poor quality. I wish I could attach pictures to this review to showcase."
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5/5
2013-09-25
"PrintNinja rocks! It was the first time I printed my own picture book, and I could not have asked for better help on my project. The customer service was outstanding, they were patient and prompt, and there weren't any hidden costs or fees along the way. And they were the least expensive bid that I got on the project! I think this is the best customer service I have ever had with an internet transaction.
The first edition of this book is already halfway to selling out. And soon, when it is time to print the second addition, I will without a doubt be back to work with PrintNinja."
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5/5
2013-08-28
"Hi,
I am collecting information on a Print Magazine project that we are planning to launch in 2014 and wanted to know the pricing for our volume. As you know, the Print market is very competitive and we are seeking the most cost effective approach to satisfy our future customers and readers. We would like to deliver the most quality we can afford and be profitable as well.
We have reviewed your prices and will be deciding on a firm, based on our location needs, etc.
Please be patient with us. We will let you know soon...
Warmest regards,
Johnny"
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5/5
2012-09-07
"It was my first time using Print Ninja and I have to say it will not be my last time as the support and service I received was beyond great. I don’t usually use online services as I get annoyed with their unresponsive support but with Print Ninja, it was simply EXCELLENT. The order arrived just as they said it would and it was exactly what I ordered on their website, nothing was missing or damaged. I am so glad I used their service and will continue to use their service my printing tasks. For those customers who haven’t used Print Ninja or if you are deciding then I would suggest that you use them and you will thank me!"
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5/5
2012-09-07
"Had PrintNinja print some catalogs for me. Print quality was good, turnaround time was very fast, and service on technical questions was excellent."
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5/5
2012-08-28
"Firstly I want to start off by saying that they had a FANTASTIC customer service. Help was available whenever it was needed. The entire process was clearly explained to me. Whenever I contacted them, their responds were quick and appropriate. The printing was simply too good. The product has been priced at the perfect price and is hard to compete with.
I highly recommend them and will use them again soon:)"
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5/5
2012-08-20
"Great customer service, took us step by step through the process and were always responsive. Great quality printing as well. Price that is very hard to beat. We are getting lots of compliments on the quality of our magazine prints.
Will do business with them again."
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5/5
2012-07-16
"The ability to get a free sample business card was very helpful in making a decision about something that represents my business. The cards are high quality and made of thick card stock with bold colors. The tri-fold brochures are well done with a low price of $200.11 for 5000 right now. The free templates helped a great deal with design and questions were answered quickly."
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5/5
2012-07-07
"I received a brochure sample as well as samples of Print Ninja's door hangers and statement stuffers. The door hanger was very "bendy" but seems that it would be sturdy enough to hang on a door. The Statement Stuffers would be good for handing out at a convention or for other businesses, and the tri-fold brochure was of a nice quality. Those are normally 5,000 for $283.20, but they are having a sale where they are $200.11 plus shipping.
Overall I was satisfied with the quality of Print Ninja's products."
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5/5
2012-07-06
"I have bought business cards from a few different companies and had good experiences. But those cards were 100 count of less. For big orders of 1000+ cards, I was worried that the cards may not be top quality. But PrintNinja business cards are excellent quality, the kind that you would want to represent your business or organization. I like the laminate on the cards because they make the cards very durable so they don't bend easily. And PrintNinja has good prices since business cards start at $37 for 1000."
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5/5
2012-05-26
"This was my first printing experience so I was a little apprehensive. The Print Ninja staff worked with me to walk me through the process. They patiently and promptly helped me with my order to quickly resolve some of my (user error) issues (special thanks to Paula!). In just a few weeks, a large box arrived at my door. I wondered what it was, because surely it could not have been my order fulfilled so quickly. It was! It was exactly as I had requested. Perfect! I highly recommend Print Ninja.
Dave Landry
dave at davelandry dot com"
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5/5
2012-05-22
"Let’s face it; some printing jobs are more important than others. And yes, photos need to be printed well, but information dense materials, like parts catalogues, rely on perfect printing to be useable. The human eye does not want to track line after line of parts numbers and prices. A great layout can help the eye do this tedious work, but it means nothing if the paper stock and printing process aren’t flawless.
The quality products produced by PrintNinja meet the high standards necessary for even parts catalogs. When the human eye can find what it is looking for easily, customers stay happy. When customers stay happy, they buy stuff. When customers buy the stuff we sell, my bosses are happy."
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4/5
2012-04-19
"I needed professional business cards & the staff at Print Ninja provided me top knotch business cards with a quick turn around time!"
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About PrintNinja
Sophisticated online quoting calculator gives instant pricing for most projects. hundreds of options and thousands of satisfied custom printing customers
Retailer Information
Contact:
8 a.m. to 4:30 p.m. Central Time
573-777-4477
877-396-4652
customerservice@printninja.com
PrintNinja
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