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Stores > Pro-star
  • Pro-star Pro-star Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      91748
    •  
    • BUSINESS HOURS
      8:00 to 18:00 M-F
      GENERAL PHONE
      6268396472
      FAX
      6268543438
    • SUPPORT EMAIL
      rma@pro-star.com
      SUPPORT PHONE
      6268396472

    Payment options

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    • option not available Money Order
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    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 9.29/10 9.29/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 9.64/10 9.64/10
Voice your opinion! Review Pro-star by clicking a star below.
Rating 10/10
5/5
2016-05-16

Might buy a New Laptop from PROSTAR!

"I'm currently in the market for a new gaming laptop. I have been shopping around to find the best price. My last computer I bought from Pro-Star and was satisfied enough to not automatically rule them out during this time around. I am a major advocate for good customer service. I have previously bought from a different (name-brand) company until the customer service went from good to zero. Pro-Star was there and provided me with the service I deserve. "


Rating 10/10
5/5
2016-04-13

A++

"Great laptop purchase, no problems with product, 5 Stars."


Rating 10/10
5/5
2016-03-08

Going PRO with Pro-Star!

"I purchased an Asus G75vw ROG over 2yrs ago from these guys. the first thing that that caught my attention is the pricing and customization features pro-star offers. I am very particular about my pc's and the way i want them built, because i have always put together and built my own desktops. Pro-star at the time was the only place i found that would allow someone to make changes to a laptop that fits my desired specs at a very reasonable price. They also delivered mine without a scratch and it has been running strong still to this day with no issues. I am going to buy another ROG and It will be from these guys without question.

Thank you very much Pr0-Star,

Chad Shirel
"


Rating 10/10
5/5
2016-02-03

Nice laptop

"I bought this laptop in Aug. 2014. It's still working very well today. I'm very satisfied with it."


Rating 10/10
5/5
2016-02-01

Very Friendly Staff

"ProStar is excellent at providing what they promise and when ever you call you get to a human immediately. They have been very professional and have rock bottom pricing."


Rating 10/10
5/5
2016-01-10

"I purchased a Pro-Star laptop coming up on 2 years ago. It still runs beautifully, any game on absolute maximum graphics are no problem with the 880m GTX (which I plan on upgrading to the much more powerful 980M or holding out til the next mobile nvidia card comes out), and the staff at Pro-star are incredible, every other laptop vendor had 1-2 week build times, plus very long shipping while Pro-Star gave me the option of a 1 day build time. The only gripe I would have and it's not much of one was that it was a bit complicated to figure out how to change the color of my laptops keyboard/touchpad coloring and settings and tbh I still haven't completely gotten that figured out. I could easily just contact pro-star via phone or email and have them help, They're wonderful, they answer phone calls timely and give incredible over the phone tech support. Really fantastic crew. Built my laptop in 1 day, shipped it and I got it 2 days later. It came extremely well packaged, and in tip top shape. They also allow for repurchasing for parts, and these machines are extremely upgradeable. So let's say in a year you want to upgrade your gfx card to the latest (since everyone knows nvidia releases a new card every 6-12 months), you can send you laptop in, they'll give you some money for your old card or you can just keep it and sell it on ebay or Craigslist, and then they'll put the new one in and make sure it's working perfectly

It's also one of the only companies I've ever found to sell such wonderful monitors on their laptops. The 95% gamut really makes a difference, the colors are so rich and vibrant, even with a matte display (can't stand glare, I would never buy glossy), I always have gamer or even non-gamer friends who just happen to see my monitor while I'm lanning with gamer friends and non-gamer friends are around, and they see my laptop, they always ask "How come yours looks so much better", and its all about that gamut, and the nvidia beauty. For a laptop, the price was the best competitively for the build, MUCH better than alienware garbage, and overall I got a machine that's gonna last me a very long time.
"


Rating 10/10
5/5
2015-12-16

"easy to work with Pro-star, would order through them again. will be purchasing another MSI laptop soon. "


Rating 10/10
5/5
2015-12-09

"Nice company. Fast shipping, good price"


Rating 10/10
5/5
2015-11-24

"Getting ready to order my third Prostar, as my current one is 7 1/2 years old. Will give to a friend as it is still running smooth. Never had any issues with the first two, but it was just time to upgrade to a new model. I will always buy Prostar as you get an awesome portable desktop replacement, without manufacturers bloatware."


Rating 10/10
5/5
2015-11-23

"Great Product , great service! "


Rating 10/10
5/5
2015-11-13

"I bought a Clevo P150EM laptop that is still running well after 3 years. No problems with the ordering or shipping. I will definitely purchase my next laptop from Pro-star."


Rating 8/10
4/5
2015-11-10

"Prostar has always treated me well. From the moment I had ordered my laptop, I had no problems with them as a vendor.

Other than a few intermittant crashing problems (seemed to be virus/graphics driver related) I've had absolutely no problems with my laptop and I've had it for 3 years. Mostly play league of legends and love the fact that I get almost 200 frames with this thing.

Looks like I gotta upgrade soon though with Fallout 4 coming out.
"


Rating 10/10
5/5
2015-11-04

"Bought a MSI ge60 ond in 2013. Pro-Star had the best available price for the laptop. The product arrived on time and was in perfect condition. A reliable seller that I would highly recommend."


Rating 10/10
5/5
2015-09-23

"The item ordered arrived within a reasonable time as advertised, and the product was of exceptional quality. I would recommend purchasing a laptop from this company."


Rating 10/10
5/5
2015-09-15

"Great Customer Service and the laptop I bought is above the limits - the most powerful mobile workstation I ever had & as a sidenote - it attracts a lot of attention..."


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