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Stores > Pure Ducati
  • Pure Ducati

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      33069
    •  
    • BUSINESS HOURS
      10:00am - 7:00pm Tue-Fri10:00am - 6:00pm SaturdayClosed Sun-Mon
      GENERAL PHONE
      954-788-9550
      FAX
      n/a
    • SUPPORT EMAIL
      adrienne@twowheelsworld.com
      SUPPORT PHONE
      954-788-9550

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Pure Ducati by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-11-10

Good

"I feel good and it's very fast"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-10-23

Kuwait

"Excellent experience and repeated in the future
"


No Avatar

Verified Customer
Rating 2/10
1/5
2017-06-24

no good

"Product discription was bad, and Davids one word email replys where no help when I asked a couple of question, "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-25

Awsome !!!

"The response was faster and the quality of the product was as expected"


RichardMcDaniel's Avatar

Verified Customer
Rating 8/10
4/5
2017-05-25

Great Prices and Selection on Ducati apparel

"One item was not available; got refund"


Rating 4/10
2/5
2017-02-14

Order Status

"I hope I get answer about my order 119989, because I try to contact by mail there is no answer until today"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-22

Great shirts-Great service

"Shirts arrived quickly.
Happy with purchase
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-01

A very happy man!

"This was a gift for a retirement after 36 years teaching, and it delighted the person who received it!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-30

"Everything was perfect... Delivery and description of item was exactly what it said "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-10

Full Moon!

"I ordered a birthday gift for a Special Ducati lover! It was delivered exactly as I requested Birthday note and all!

Special thanks to Adrienne
"


No Avatar

Verified Customer
Rating 4/10
2/5
2016-09-24

No product!

"I ordered a tour 14 jacket. I paid for it and then receive an email saying it https://www.gentlemansride.com/rider/ducatidonas not available. My second jacket was back ordered awaiting delivery from Italy.

My initial impressions are not the greatest.
"

Rep reply posted Oct-01-2016

A rep from Pure Ducati, pureducati, has responded

“As this review gives the appearance of an unresolved issue, here is the correspondence that we had with this reviewer.
--------------------------------------------------------------------------------------

Hi there,

I'm sorry to hear that there is a problem with your order. Sometimes Ducati items that we are told are in stock turn out not to be, which can be pretty frustrating. I hope you have had direct contact with our customer care staff on this subject, but I will look into it.

I am little confused though (perhaps partly because there is a link to the 'distinguished gentleman's ride' in your message?). Also you refer to a 'second' jacket?

Obviously we want to either get you your jacket(s) ASAP, or if we can't get them in time for you to refund you.

Chris
------------------------------------------------------------------------------

Hi,

Having looked into this I now understand better what happened. I believe our customer care staff have been in touch and that your jacket was sent on 13th Sept. and received on 21st Sept. I trust that you are happy with this outcome, but please let me know if we can help further.

Chris”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-16

"great product at a good price, with prompt delivery."


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Verified Customer
Rating 10/10
5/5
2016-09-06

Pure Perfection

"Professional, precision & prompt"


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Verified Customer
Rating 8/10
4/5
2016-08-08

Costos

"Deben incorporar los precios de nacionalizaciĆ³n. Eso cambia la intenciĆ³n de compra...130 us adicionales cuando llega el pedido!! "

Rep reply posted Aug-09-2016

A rep from Pure Ducati, pureducati, has responded

“Por favor, tenga en cuenta re: impuestos o tasas locales : Por favor, compruebe si dichos cargos se aplican antes de colocar su orden como pura Ducati puede de ninguna manera se hace responsable de estos impuestos o derechos que se deben cumplir seas . Gracias. http://www.pure-ducati.com/t-pt_delivery_and_returns.aspx

Please note re: local taxes or duties: Please check whether such charges apply before placing your order as Pure Ducati can in no way be held responsible for these taxes or duties which must be met be you. Thank you.

http://www.pure-ducati.com/t-pt_delivery_and_returns.aspx”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-24

Happy Hoppy

"Ducati Scrambler Tail Tidy R&G great product fantastic service.
Thanks and Regards
Ian Hopkins
Moto Australia
"


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