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"I ordered two outfits and a pair of boots from Queen Fashions. I waited a few weeks but never received the items. I called the # listed on their website and the guy told me it was bc the it "was on back order". He told me that their shipment warehouse should have what I ordered any day and to try back in a few weeks. I waited a few weeks and called back. This time the guy told me that they had received the items back in stock the day before and that i should receive my package in a few days. I waited another week or two but no package. I called back again and the guy told me it had shipped out two weeks before and I should have already gotten it. When I asked him to provide me a tracking # he said he would have to look into it and call me back. I never got a call back so I called again the next day but nobody answered. I sent numerous emails and no reply. I filed a complaint with BBB but it didn't get me my money back. They cheated me big time."
"Placed order for boots on July 6th, credit card was charged on July 8th. Confirmation email said I would receive another email when product shipped, in 3-4 weeks. Sent inquiry email on July 30th to no avail. Sent email #2 on August 10th. No response. Searched internet for phone number - no luck. Sent another email August 20th and no response. Called back to dispute charge on August 26th and also noticed today that www.queenfashions.com is now not found. Do NOT buy anything from this "company.""
"Beware! Queens Fashions or shoediscounters.com After waiting 3weeks for a pair of shoes. I started emailing the Queens Fashion and got no response. I started calling and no response. I just called again on 6-8-10 and the number is now disconected. Called my bank to file a dispute and my money will be refunded. However, I believe this guy has another site out there called shoediscounts.com. If you look at the web page it's the same set up as the other web page and the contact number is the same also. I'm surprised something hasn't been done yet about him. After not hearing from the company, I than googled him and found these reviews. I wish I would of done a check sooner. This is just not right. He should be stopped before someone else falls victim to this!!!!!! "
"Do not buy from this company!!!Waited for delivery (1-3 weeks indicated in order confirmation) for over a month, emailed several times. First emails not answered, later emails refused. Looked up phone #, was disconnected.Filed a complaint with Federal Trade Commission 5/19/2010, 6 weeks after purchase. Was able to get my money back through bank card fraud procedure."
"As all the others I ordered from tese people. I tffice but I will call the better business office and I will go one step further I will also call the interstate commerse commision (Feds).I have delt wit these folks they will proscuite them for fraud."
"DO NOT ORDER FROM THIS MERCHANT. I ordered a pair of boots on Oct. 16. On Oct.24 I emailed them asking for a delivery estimate, since my card had already been charged, and got "You should be receiving an email shipping confirmation once your order leaves our warehouse. We are working vigorously to get everyone's order out to them by Halloween."On Nov.17 I emailed again, having heard nothing, then again on Dec.1, and again on Dec.9, threatening to contact the BBB if I got no response. They replied "We will credit your account." but I still haven't seen the refund. So now, I'm reporting them."
"WARNING! DO NOT ORDER FROM QUEEN FASHIONS! I placed my order on August 25, 2008 and never received anything. The exact same thing happened to me as as the other reviews found here. Credit cart billed, promises of delivery, excuses about hurricanes, no answers to e-mails or phone messages.These SCUMBAGS should be(and hopefully), will be IMPRISONED!"
"Terrible, awful ripoff. Billed immediately, never received merchandise, cannot contact anyone and my messages are left unanswered. Im out my money clearly, but I'm reporting it to my bankcard company and the police."
"well it has been well over a month now and i have called their office several times and sent emails to them on their website as well with regards to my order and yet not a single reply. the voicemail box is often full and no one has returned my call and/or emails with regards to this order and yet my credit card was charged immediately when the order was placed. "
"Pretty much like everyone else has said, just a later update.Ordered on Aug. 28, 2008. Contacted almost a month later, however I _DID_ get a response. Then again, I was told their warehouse was hit by Hurricane Gustav.Was told I would receive an E-mail when my order was shipped.Was not much of an order... so while I was not worried about it, it has now been 11 weeks, and I contacted via E-mail today.Obviously, they are not the best on being prompt. I also was immediately charged, but at least it seems others have at least received their merchandise, even if no response to contacts/e-mails, etc. much sooner than 11 weeks.Perhaps the trick is to keep bothering them until you receive your merchandise.I'll post if/when I receive mine."
"Internet Fraud, Common Thieves,After you place your order, you will receive an instant email confirmation, and that's all she wrote, your credit card will be also instantly charged, they will pocket the money and you will never get in touch with them by phone or email. After a Month of torment, I filed a Fraudulent Transaction with my credit card company and got my money refunded by VISA. I'm also going to get this reported to the Authorities, these scumbags need Jail time. "
"BAD! This site took my order, billed me and never shipped anything. I made multiple e-mail and phone calls that were never answered. This site is a complete and total ripoff."
"BEWARE OF QUEEN FASHIONS/DEVA USA....THEY TAKE THE MONEY AND NEVER SHIP!!!!!Has been over a month since order was placed, I was told it would be shipped within 1 to 3 weeks. Phone number to Queen Fashion has been called 20 times, NO ANSWER. Emailed them numerous times, NO RESPONSE. They also do business as DEVA USA, the contact number for them takes you to an adult chat phone number. I used to order from them all the time and used to get items within 3 weeks. I finally got tired of waiting and getting no responses so I called my bank and had them dispute the charges. At least I got my money back!"
"Worst customer service EVER.I have sent 6 emails...left 4 phone messages and have not received a response.It has been over 3 weeks since my order. Internet fraud at it's best.I will be reporting them to both my credit card company and the police."
"It's been 7.5 weeks and I still have not received my order. I've emailed them several times with no response. I've called and received no response. There is no one there to answer the phone, it just goes to an answering machine.Now I'll be contacting my credit card company to get my money back. I will never order from them again."