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1 / 5 (1 reviews) average score over the past This merchant had 0% positive reviews over the last Six Months
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1/5
2024-12-09
Non Existence Customer Service
"I placed a order for ~$1,000 in product from Rack Attack online because its delivery time was showing an earlier date than Amazon, and I assumed this was because it was being ordered direct. Turns out, the estimated date was off and would not arrive before I would be moving from the delivery address. I sent an email that was responded to within a day, but was told there was nothing that the person could do and there was never a follow up. The 888 number on the website refers you to use a non-existent chat on the website or email. Basically, no one can help you with an online order."
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5/5
Updated on: 2021-07-13
Great Hullavator Install
"Efficient, all the right parts assembled and ready for a quick install.
A year later, everything is just what I needed. Could not be happier!"
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5/5
2021-04-24
Amazing service !
"Fast and easy! and always at a competitive price ! thank you"
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5/5
2021-02-15
Prompt and Excellent Online Service
"The website was very clear as to what we needed to order. Placed the order and it was at my door, carefully wrapped within 3 business days. This was normal shipping."
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5/5
2021-02-03
Massive recovery by Rack Attack Customer Service team
"There was some confusion/complication around CC number. Due to the urgency of the request, the RackAttack team provided overnight shipping at no additional cost to ensure our parts arrived on time. Massive appreciation for their customer service."
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5/5
2021-01-10
Ideal shopping experience s
"Writing this review to thank the folks at Rack Attack for a seamless shopping experience. From identifying the best fit for my Sante Fe to shipping speed I’m super impressed. Bonus points for an actual rep available through chat that helped make sure all my install questions were answered. I appreciate y’all. Thanks!"
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1/5
2020-12-06
Ingenuine "Thule" lock sold by Rack Attack
"They sold me ingeunine "Thule" lock at the same price as the genuine ones. The one I got from Rack Attack has no Thule package and is stored in plastic bag. I compared the one they sell and the genuine one online. The fake one misses the master key and the quality is bad. For example, the secondary keys don't have protection rubber. Definitely buy locks from THULE official website. It's my first and will be my last shopping experience with Rack Attack."
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5/5
2020-11-25
Yuh
"Good experience at the store in Mississauga I got to learn a lot from the employees about roof racks. A little pricey but definitely worth it!"
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5/5
2020-11-24
Order Arrived Quickly and As Described
"The Thule crossbars and fit kit arrived quickly and fit my car just as described."
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5/5
2020-11-23
Excellent service throughout the transaction
"Someone called me to advise me that the supplier had delays, and they actually called me back with an expected delivery when they received the goods. Took no time at all to receive the stock once it was shipped to me. Got here earlier than expected too !"
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5/5
2020-11-17
Excellent product
"The website is great making the buying process simple. Thule rack was shipped very fast and payment process was easy. Definitely recommend Rack Attack A+"
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5/5
2020-11-17
Excellent
"The sales rep was very knowledgeable. They helped me find the parts I needed, ordered what they had available and helped me find the other parts they did not have in stock. 5 out of 5 I will shop with this company again."
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5/5
2020-11-13
A+++
"I placed my order at 3pm and it arrived by 6pm next day (shipped from MA to NJ).
They have exceeded my expectations. A+++"
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5/5
Updated on: 2020-11-11
Great Job!;)
"They are excellents!:)
They did a very good work to install the rack and my Ikamper.
I'm very happy with all.
I recommend it 100% !;)
Evlyn"
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5/5
2020-11-09
Changing Vehicles
"Spoke with a customer service rep who guided me through what KIT to purchase along with podium mounts to fit my new car. I could still use the aero bars from my older car. They were knowledgeable about the product. Once ordered, the items were quickly shipped and received."
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1 - 15 of 3810 reviews
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About Rack Attack
Rack attack is your premier destination for all car racks. Come see why we're consistently rated the 1 car rack retailer in north america.
Retailer Information
Contact:
10:00am - 6:00pm Mon-Sat 12:00am - 5:00pm Sun
1-877-432-8301
info@rackattack.com
Rack Attack
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Rack Attack is ranked #15 in autos & vehicles
Rack Attack is ranked #7 in vehicle parts & services
