Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"Ordered a USB headset from them and was a little worried since I'd never dealt with them before. Several days later I received a phone call from them explaining that the headset was no longer being produced but there was a new version available that cost $10 more. They offered to ship that version to me for the same price as the original order. This is outstanding service as almost any other retailer would just send you a note saying that the item was out of stock and let you order the new one for more money. Shipment was fast and the item works great."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent