Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
Ritz Camera put in writing they only sell USA authorized Nikon Models then sold me a black market camera
"Three years ago I bought my first camera, I knew well enough to look into if a company sold USA or black market models. I have IN WRITING from Ritz Camera that they "only sell authorized USA Nikon models" well in 2020 my shutter gave out, Nikon was closed due to Covid so I had to wait until 2021 to send it in.
Nikon sent it back and said it was black market and they would not work on it. After much back and forth with Ritz and sending them their own words that they only sell USA models, they refuse to replace or repair it. After first they said "a grey market must have slipped in" then they said they never guaranteed to sell USA models only - even my contact at Ritz was surprised, he said he always tells everyone they only sell USA Nikon Authorized models - This guy fought on my side, supposedly going up the chain as high as possible and Ritz Camera will still not do anything about it. Now I am out the $1500 for the camera and all the shipping and estimate fees from Nikon. :("
I was not real happy that you do not except Posy Office Box addresess!
"The face that I live in a very small rural community, 85% of us have Po Bx's. I do not have an mail box in front of my home. PLEASE show the Box number on the or in the delivery address. If Not! Iy will be returned to you, "could not deliver." Sorry but this is how it is!"