Fast delivery. Great price.
"Ordered gloves. Great price. As described. "
"My father loves his new toys,"
Disappointed in customer service
"I inadvertently purchased right handed clubs and need left handed. I sent a message to customer service via email from the website to explain and try to cancel the order. I did not get a response. My order arrived as expected. I sent 2 more messages to customer service asking for instructions to return my purchase and never got anything more than an automated response to say my message had been received. I had to google the phone number for customer service. I called once I found it. No one answered my call and instead I was given the opportunity to leave a voice mail message which I did and again, I have not heard back from anyone. "
Quick Delivery and Great Prices!
"I ordered a few items for a charity outing and they arrived quickly and the prices are unbeatable. Keep up the great work!!"
"Good service and haven't had a chance to try out irons yet.Thank you"
One of the best merchants out there!
"Good selection, great pricing, lightning fast shipping!!"
"rock bottom service and price was great as always, the shipping direct from the manufacture was slightly delayed but not rock bottoms fault. "
"Great place to find bargains. "
Horrible Customer Service
"I had placed an order for a few items. I chose the site as they offered great prices. When I received my shipment, only half of my order was sent. This organization uses a third party shipper. I tried contacting the shipper - they could not help as they only ship what was sent from the vendor (Rock Bottom Golf). I then asked for a viable number to contact and was only given their e-mail. I sent an e-mail regarding my situation and was given an automated response that my situation would be resolved in "4 Business Hours".It has been well over "4 Business Hours" and I still have not heard word from them in regard to the goods I have already FULLY paid for. I attempted to call their 1800 number, but was forced to voicemail. I left a message there, but I am not holding out hope for a reply either.This vendor may have good prices, but good luck if your order is messed up, incomplete, and/or inaccurate as there is NO customer service support that can address concerns in a timely or effective manner.Bottom Line - I would choose to pay a bit more for something else. DO NOT SHOP HERE!!!"
Great set for the price!
"I received my golf set in excellent condition. Met my expectations. Just great for a beginner to start off playing golf.!!"
Good service and great discount!
"Web site mentioned special holiday savings which enabled me to get a discount on a new putter that no other retailers offered for anything below list."
"shirts came 3 days earlier than expected, great service again from Rock Bottom!"
So so service
"I hate the kind of service when one carrier performs the pick up of the shipment ( UPS ) and then somewhere along the transit the package gets transferred to other carrier (USPS) and get delivered. The package was crushed, the top flaps completely open - pretty bad shape. The two putter grips I ordered were complete and without damagesIf this is your shipping method, this will be the last time I purchase any golf items from your company.Regards,Jose L Ornelas"
Received very quickly and in perfect condition.
"Excellent product, service and delivery. Thanks!"
"I purchased a Tour Edge Offset Driver and Offset Three Wood. ( Hot Launch 2 ) I have played a few rounds with them and think that they definitely improved my game. I am an 18 handicap looking for straight shots and a little more distance. RBG is always the first site that I research when I'm in the the market for golf equipment. They have excellent choices and pricing."
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