• ADDRESS
    07006
  •  
  • BUSINESS HOURS
    Mon - Fri 9:00 AM ~ 8:30 PM EST
    GENERAL PHONE
    1-800-627-4368
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    customerservice@samsungparts.com
    SUPPORT PHONE
    1-800-627-4368

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • checkmark icon Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • checkmark icon PayPal

Shipping options

  • checkmark icon UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • checkmark icon Priority Next Day
  • checkmark icon Standard Next Day
  • checkmark icon International
  • checkmark icon 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • checkmark icon Require User Registration
  • option not available Guaranteed Security

Other

  • checkmark icon International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • checkmark icon RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
Click a star to Write a Review!
1/5
2018-09-17

Bad shipping

"Your shipping is overpriced, so the remote this a old TV. Super happy the remote lasted as long as it did."

Helpful Cool

5/5
2018-09-17

Nice and easy

"Fast response and easy ordering"

Helpful Cool

5/5
2018-09-17

"Answered my question about the part #NX58J7750SS being available within a couple day and should be shipped to me in the next 3-10 business days."

Helpful Cool

3/5
2018-09-17

"I thought I had finished the order and was waiting for delivery, but never got what I wanted. Now I go back in and find out that I had not finished placing the order for the part I need. It would have been nice to get an E-Mail asking me if I still wanted the part."

Helpful Cool

3/5
2018-09-17

Why is your shipping Costs so High??? Profit in Shipping?

"Bough $ 335. Parts shipping was $ 165... Way to high.. Shipping Gold? I guess that is your profit center."

Helpful Cool

3/5
2018-09-17

found what I needed fast

"Easy search, found it bought it, shipping is expensive though."

Helpful Cool

5/5
2018-09-16

In Stock order

"website is easy to navigate, had my part in stock and checkout in less than 10 minutes"

Helpful Cool

3/5
2018-09-16

I expected better

"The shipping cost for a simple document is too high."

Helpful Cool

4/5
2018-09-16

Good site

"Excellent parts all listed"

Helpful Cool

5/5
2018-09-16

Remote that works needed!

"I carefully looked through about 10 remote controls before I found the correct one. It would be helpful to list remotes in year categories as well as model #'s. I was glad to find the right one.
Thanks
"

Helpful Cool

5/5
2018-09-16

Easy online ordering

"Couldn't find parts required on the Canada web site but found it here and processed shipment within minutes"

Helpful Cool

3/5
2018-09-16

Easy to find but expensive shipping

"It was easy to find the correct part, price was good, but shipping was crazy expensive. Honestly, in today's world, shipping a couple of plastic bin parts shouldn't cost more then $10 for standard shipping. If I didn't just want to get this done, I'd probably find a different merchant. That's why I'm docking the review."

Helpful Cool

5/5
2018-09-16

"would prefer to pay less for shipping"

Helpful Cool

4/5
2018-09-16

"Not happy that I had to pay $15 for an owners manual that wasn't included in the packaging of the new microwave I recently purchased."

Helpful Cool

1/5
2018-09-16

took at least 3 tries.

"I click submit and and the next page would say an error occurred. I hope I do not get charged 3x. I only have 1 confirmation I can see. And I only need 1 battery."

Helpful Cool

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