ResellerRatings
preloader
Select Blinds
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
3.85 / 5 (143 reviews) average score over the past
5
64.3 %
4
3.5 %
3
4.2 %
2
8.4 %
1
19.6 %
Positive: 97
Neutral: 6
Negative: 40
This merchant had 67.83% positive reviews over the last Six Months
free_shipping
Free Shipping
customer_support
Customer Support Help
secure_order
Secure Order Processing
online_order
Online Ordering
order_tracker
Online Order Tracker
rr-logo
Write a Review

Customer Reviews | Filter Reviews

  • Customer Service
  • Payment
  • Product
  • Service
  • Shipping
  • Technical
preloader

Verified

4/5
2025-03-24
Ordered outside mount, got inside measurements
"I ordered my blinds for an outside mount and got outside Mount brackets however the measurements of the blinds are fitting inside the window. So the blinds are too short and not wide enough when mounted above my window looks weird."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader

Verified

3/5
2025-03-23
OK
"The blinds are Levolor blinds made in Mexico, not China. This is for the light blocking blind. They work with the following qualifiers. 1) They are very heavy, hard to pull down, clumsy to pull up. They don't stay full down, retract a 1/2 inch or so after pulling down. 2) The screw provided to anchor the supports are low quality. The heads get destroyed by a screwdriver, making it very hard to screw / unscrew if needed."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share
preloader
CSAgent from Select Blinds has responded
Posted Mar-24-2025

Hi Eric,

Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.

Thank you!

– Brendon, SelectBlinds Brand Ambassador


preloader

Verified

1/5
2025-03-22
Three month delay for in stock blinds, no communication
"I chose in stock blinds, and they didn’t ship for 3 months. No apology from the company, no communication about why, no offers to cancel the order since the timeline was now so off. What did I get? Daily emails encouraging me to buy more blinds with them while they avoided responding to my actual customer service emails. I am done with this company."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share
preloader
CSAgent from Select Blinds has responded
Posted Mar-24-2025

Hi Jenna,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you!

– Brendon, SelectBlinds Brand Ambassador


5/5
2025-03-21
Excellent curtains!
"My son loves his new curtains with a safari theme. It’s an amazing craftsmanship."
Helpful
Cool
Delete Review
Share

preloader

Verified

1/5
Updated on: 2025-03-21
Very poor. Ordered ivory cream color and received ultra white. Select blinds claims it is the correct color
"Select blinds states they sent the correct color even when I showed them the box lists a bright white vs an ivory cream color."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share
preloader
CSAgent from Select Blinds has responded
Posted Mar-21-2025

Hi Robert,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds.com so we can talk further and find a solution.

Thank you and have a great day!

– Brendon, SelectBlinds Brand Ambassador


preloader

Verified

5/5
2025-03-18
TERRIFIC
"I had a great experience with Select blinds. Very easy ordering and blinds received were perfect! Thank you!"
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2025-03-18
Great Blinds
"The blinds were the perfect color to complement my living room. The fit was also perfect. Enjoy doing business with Select Blinds."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2025-03-17
Grey Shade
"The service was good exceptI was disappointed with the color . It appears grey when I thought it was white. Would love to exchange it if possible."

Detailed Ratings

Pricing of products and services
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2025-03-17
Awesome!
"I received my custom blinds order quickly, and they were perfect. The no-drill option installed in minutes with no issues."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

1/5
2025-03-11
Worst customer service - issue never resolved
"Worst customer service - issue never resolved after multiple attempts by me (20 plus emails) Order #: 10340292 - No Drills Blinds - Two Of the Brackets are too short - they need to be 34 1/2' long so they will be secure inside window and hold up the blind."
Helpful
Cool
Delete Review
Share
preloader
CSAgent from Select Blinds has responded
Posted Mar-12-2025

Hi Matthew,

Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.

Thank you and have a great day!

– Brendon, SelectBlinds Brand Ambassador


preloader

Verified

5/5
Updated on: 2025-03-09
Smooth process for custom shades
"I needed replacement shades in a specific color and specific size. Select Blinds had good prices, quality products, and the ordering process was easy to follow and thorough. The order came in good time and fit the windows perfectly."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

5/5
2025-03-06
BAD ORDER!
"THE ORDER CAME IN BROKEN- 3 OF THE BLINDS HAVE BROKEN PARTS AND I CANNOT GET ANYONE TO HELP WITH SENDING ME THE PIECES ON THE END OF HE SHADE THAT ARE DAMAGED"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2025-03-06
Very happy!
"Received in great shape and quickly!"
Helpful
Cool
Delete Review
Share

preloader

Verified

3/5
2025-03-02
Not satisfied
"The blinds feel and sound like paper. We ordered the blackout outside mount blinds. They sit so far away from the window, even with the molding around the window and we ordered them so they would have 3 1/2 inches on each side, they let light in. I contacted company to see if they had a bracket that sits closer to the wall but they do not. I tried ordering different brackets from Amazon but they didn’t work with these blinds. Not worth the money."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share
preloader
CSAgent from Select Blinds has responded
Posted Mar-03-2025

Hi Shanna,

We appreciate your honest feedback about your shades and the brackets received with them and I want to help improve your experience with SelectBlinds. Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.

Thank you and have a great day!

– Brendon, SelectBlinds Brand Ambassador


preloader

Verified

1/5
2025-03-02
Very disappointed
"Customer service is severly lacking with this company. When you first call you get an automated system that really does everything in its power to avoid sending you to a "real" customer service rep. When you are finally able to get a "real" customer service rep you get someone in Thailand, India, or Timbuktoo. Their English is broken, you have a difficult time getting them to understand your situation, you have an extremely difficult time understanding what they are saying, and end up wanting to know if your issue/situation is going to be handled correctly."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Helpful
Cool
Delete Review
Share
preloader
CSAgent from Select Blinds has responded
Posted Mar-03-2025

Hi Christine,

Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at BrandAmbassador@selectblinds.com so we can discuss our options.

Thank you and have a great day!

– Brendon, SelectBlinds Brand Ambassador


1 - 15 of 22798 reviews

About Select Blinds

Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.

Retailer Information

Contact:
7:00 am - 5:00 pm PST Monday - Friday | 7:00 am - 3:00 pm PST Saturday - Sunday
480-374-8975
888-257-1840
customercare@selectblinds.com

Select Blinds

visit the website

Share Select Blinds's Store Rating

95%

Reply Back Rate

This retailer replies back to your replies in some capacity.

Collection Status

This company is currently soliciting reviews

Active Rep

preloader

Category Rank

Select Blinds is ranked #8 in home & garden

Select Blinds is ranked #5 in home furnishings