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4.41 / 5 (90 reviews) average score over the past This merchant had 84.44% positive reviews over the last Six Months 
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Six Months
Positive: 76
Neutral: 2
Negative: 12
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- Technical
5/5
2025-03-24
Daniel is a guru!
"I had an issue with my license and I wasn't able to edit any of my Microsoft Office documents. I reached out to SoftwareKeep.com via the chat and got connected to Daniel remotely. Within three minutes, he'd identify the issue, did some backend editing via the Terminal and within minutes I was good to go! Quality support highly recommended!!"
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5/5
2025-03-24
So Grateful for the HELP!
"Emre did a great job helping me to get my new program installed. It was a little complicated, because the download link in my purchase e-mail did not take me to the right place, but Emre helped me sort it out and it's working fine. I appreciate Emre and your GREAT customer service."
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5/5
2025-03-20
Excellent Support
"Anne stayed with me until the issue was solved. I greatly appreciated her help. I would recommend this company and their support to anyone wanting to install software."
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5/5
Updated on: 2025-03-18
Fantastic Customer Support
"Paul has been very helpful to resolve a licensing issue. To be honest I did not expect as much help as I got because the date in which I purchased the product was 2 years go, but the level of help I received even after 2 years is unmatched. I highly recommend purchasing through Softwarekeep, not only for the prices but more importanly the customer support."
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5/5
2025-03-12
Thank you!
"Thank you Emre for your assistance with my installation."
1/5
Updated on: 2025-03-12
Softwarekeep sold me a license that cannot be activated and is different from the product I ordered.
"Very bad. I will not order from this website again."
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5/5
2025-03-10
Good help.
"Telephone # provided with invoice was not functional. Sent an email and got a response from Daniel with a new number to call. After this number rang busy for the fifth time called, I again emailed Daniel and asked that he contact me by phone. He did call about an hour later and assisted me in installing the software purchased. I appreciated the assistance provided by Daniel. Andrew Bemister."
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5/5
2025-03-04
awesome service
"I incorrectly purchased the wrong product and immediately contacted after sales service. Bryan got in touch with me quickly and assured me a refund would be done in 1-2 days. Im really satisfied with the prompt service. Keep up the good work Bryan."
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3/5
2025-03-02
Download was good.
"Download was good, but I had to shut down computer and wait for 2 hours before I could use Powerpoint 2024."
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5/5
2025-03-02
Services
"I have encountered some technical issues with the 365 and I have dropped an email to the team and they just replied me with say 10 mins or lesser and the issues were solved.
Really impressed by their excellent after sales services and they took their responsibilities in a very serious manner.
Highly recommended."
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CustomerSupportTeam from Softwarekeep.com has responded
Posted Mar-03-2025Hi, thank you for your review! We’re glad to hear that you’re satisfied with the level of our service! - Chase
5/5
2025-02-25
great
"all good........................................."
CustomerSupportTeam from Softwarekeep.com has responded
Posted Feb-28-2025Hi, thank you for taking the time to share your experience!
5/5
2025-02-24
Server update
"I had to reinstall my server. I had an issue with activation. I sent an email and they were prompt in response and my problem was solved."
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CustomerSupportTeam from Softwarekeep.com has responded
Posted Feb-28-2025Hi, thank you for your feedback! Glad to hear that your software is up and running smoothly. We appreciate your business and look forward to helping you with your next purchase! - Chase
5/5
2025-02-22
Brilliant service
"Daniel in support was superb. Timely and accurate responses both times Ive really needed him"
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5/5
2025-02-22
Delivered what I wanted
"Have ordered from this company before and I will only get Office from here. Customer service is great."
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1 - 15 of 10460 reviews
Retailer Information
Contact:
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+1 877 315 1713
sales@softwarekeep.com
Softwarekeep.com
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Category Rank
Softwarekeep.com is ranked #21 in computers & electronics
Softwarekeep.com is ranked #2 in software
CustomerSupportTeam from Softwarekeep.com has responded
Posted Mar-05-2025