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Great product and selection, lacking communication
"I think that Subaru Parts Warehouse has a great selection of products, just what I am looking for at a great price. Love that I can get OEM products for a deal, better than my local dealership! Ordering process is easy and streamlined. The one hiccup I had, was that I placed my order, then heard nothing for almost a month (ordered 11/24, reached out 12/20). I reached out to see if there was an ETA, letting them know that I wasn't in a hurry, just curious since it had been a while. That same exact day, a couple hours later, my order shipped, which was great, but I never got a response from customer service. I am lead to believe therefore, that my order was missed or forgotten. That's not the end of the world or anything, I am happy that my inquiry lead to it shipping. But, I am a human being and it would have been cool if they would have responded to my email too. Anything. No response at all is a little weird. Overall happy with my purchase, but there are a lot of online OEM retailers out there, so not sure I would go with this exact company again based on the communication...or lack thereof."
"This is easy to install. However there is a small chip in the plastic around the backup camera, I think it came from the factory this way as the part was packaged well. It is not visible unless the trunk is open, but I would not say no to replacement from Subaru Parts Warehouse."
"The price was excellent, half what other places sell it for (including shipping). The shipping was very reasonable. I received my part within a week. I'll use this website again if I need parts for my Outback. Thank you so much."
"The shipping was so slow, I ordered from another warehouse, received the parts, finished the job, and sent the car down the road before this place even shipped my order. Don’t waste your time."
"Bought an aero roof rack from Subaru Parts Warehouse. Was about $100 cheaper than going to my local subaru dealership. Great communication by Subaru Parts Warehouse Staff and items arrived swiftly and in excellent condition. I will be purchasing from them again!"
Choose the parts identically engineered to the ones the factory installed on your Subaru for the exact fit, quality, and performance you expect. To maintain your Subaru, insist on Genuine Subaru Parts from Subaru Parts Warehouse in Branford, CT.