Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
Six Months
Positive: 0
Neutral: 0
Negative: 0
Customer Reviews | Filter Reviews
1/5
2006-04-08
"Absolutely disgusted with Syntax technical support.
I purchased 5 new SV266AD motherboards manufactured by Syntax on 10/13/2005. During March 2006 two of the motherboards began to start having issues and both were dead by the end of the month.
The Syntax phone technician had alot of trouble speaking intelligible English and refused to do anything about the dead motherboards. He claimed they were over 4 years old which is impossible. The motherboards are stamped AMD Sempron compatible and the Sempron was released in mid 2004.
I have already replaced the three other Syntax motherboards with a better product. These Syntax motherboards are shoddy pieces of junk."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
3/5
2005-03-21
"I brought a 7 in 1 USB Card Reader and a USB-400 Wifi adapter. They were at a good price at ecost.com and work as advertised.
I sent the rebates at the end of August 2004 and just recieved them a week and 1/2 ago on March 2005. I had to call them once (1888-Syntax8)in the beginning of March to inquire of when I was going to receive them. Prior to that, I could not check the status myself on their website (www.syntaxgroups.com). It takes a while but I did eventually get the rebates.
Would I buy another Syntax product w/ a rebate? I probably would if the price was right."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
1/5
2004-12-14
"Still waiting for two rebates sent in April and May.
The rebate processor claims they no longer have a
relationship with Syntax and will not pay.
Syntax does not respond to emails. TigerDirect,
the reseller, states that it is not their problem.
One of the worst experiences I ever had with a
rebate."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
1/5
2004-12-10
"Still have not received rebates submitted in Feb even though it was on file in their website.
A bunch of crooks.
Additional, the driver for their devices don't even work properly on Windows XP SP2. There's no update whatsoever."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
1/5
2004-11-29
"Crooks!!! Plain and simple... If you purchase anything from this company with a rebate attached. You are a sucker."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
1/5
2004-09-22
"Worst combination of eCost, web-rebates.com and Syntax! My rebate has been stalled for about half a year now and there is not the remotest hope of seeing the check. Syntax is criminal."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
1/5
2004-09-15
"I have now been waiting SEVEN months on a rebate that was submitted properly. And although, they've said the check was "approved for over 6 months, I haven't seen a penny!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Delivering products damage free
Delivering products on-time
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
1/5
2004-07-27
"On 4/02/04 I sent in the rebate forms for a 14.99 rebate for a 7 in 1 card reader. On 6/21/04 I called the rebate center and was told that the rebate had been approved and submitted to syntax for payment.
On 7/26/04 I called the rebate center again and was rold the same thing. After pressing the rep, I was told that they were having trouble with Syntax, and had no way to get into direct contact with them."
Detailed Ratings
Overall quality of the company
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Being easy to reach
Being trustworthy
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
1/5
2004-05-12
"I sent in a rebate to Syntax on 2-18-04 and was told todat, 5-12-04, that it will be another 4 weeks before a check is sent! that will be about 17 weeks to get a rebate and they claim 10-12 weeks."
Detailed Ratings
Overall quality of the company
Read our Trust Guidelines
To learn more about reviews and trust on ResellerRatings.com, visit our trust page.
Help Report Fake Reviews
Notice something strange about a store's reviews? Let us know, or report the review directly.
Are you this business?
Accelerate your voice by collecting Ratings and Reviews with us! Claim your business page for free or Learn More
About Syntax
Syntaxusa.com is your first and best source for all of the information you re looking for. From general topics to more of what you would expect to find here, syntaxusa.com has it all. we hope you find what you are searching for
