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5/5
2004-12-07
"System Mods was great in responding to my questions. I sent them two emails before I ordered to check availability and I received replies to both within 2 hours. I placed my order over the Thanksgiving holiday and they were able to fill and ship the order within 1 day. I was recommended this site by a friend and was very impressed. I will now recommend my friends to this site. Great experience!"
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Delivering products damage free
Being updated on the exact date the delivery was sent
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5/5
2004-12-07
"These guys rock! Awesome web support. Fast shipping. Perfect packing. 500$ order that arrived 2 days early. I've been ordering from them for almost a year and their service keeps getting better."
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Is easy to do business with
Is consumer focused
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Being easy to reach
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5/5
2004-12-07
"Purchase worked out great. The package was shipped within two days of purchase and UPS delivered in the appropriate time frame.
I'll buy again.
w"
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4/5
2004-12-06
"Ordered the product and it came without issue.
One complaint I had was that they only ship to billing addresses. I would like to see them ship to alternate addresses listed with the credit card companies."
Detailed Ratings
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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
5/5
2004-12-04
"This has been my second order with no problems. Both shipments received with in three to four days and in good condition."
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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
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Customer service making decisions on their own
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5/5
2004-12-04
"Good overall experience. The transaction was fast and easy, and you can pay with Paypal."
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Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
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2/5
2004-12-04
"I placed my next-day order and the item shipped right away, arriving on Friday. However there was a key part missing that never made it into the packaging.
When I called they said that they would try and get it out friday to be there by monday, but no promises. It'd be there by tuesday at the latest.
So I paid for next-day service, and I won't be able to use my product for five days. I feel like I got ripped.
The customer service people are generally rude and short tempered. Don't plan on asking them any questions, unless you can deal with getting a sarcastic response (some people's only form of authority in life lies only behind a computer screen).
I think customer service is important. Honestly, if the person I spoke too apoligized and at least pretended to care, I wouldn't be angry at all. I understand that shipping mistakes occur in life.
System-Mods puts little to no thought into their customer service. Their actions dictate their motto as being, "The customer is always...DUMB".
I may be dumb...but not dumb enough to buy from them again."
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Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being knowledgeable
Resolving problems
Being easy to reach
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
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Customer service being knowledgeable
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5/5
2004-12-04
"Listen this company is for real. I sent the box in they sent it back perfect. I thought I was addicted to my xbox before, but now I can't stop playing it even in life and death situations. I'm the toast of every lan party. Before I thought modding was foolish, but now I can't see why I didn't get it done sooner.
Get a box modded by System-Mods. Don't be foolish."
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5/5
2004-12-03
"My items came to be right on time and they were as stated on the website. I really enjoyed buying from Syetem-Mods.com and this will be the first of many orders to come. A++++++++++"
Detailed Ratings
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Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
5/5
2004-12-03
"I've been ordering mod chips from system-mods for over 2 years now, and have always been satisfied. The only time they weren't speedy was the week or two they were swamped with X3 preorders."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being trustworthy
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
5/5
2004-12-03
"Good price, fast shipping, and product as described"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
5/5
2004-12-02
"This shipping was ultra fast. I had some problems before when the X3 preorders came around, but this time it was flawless. Thanks guys."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
2/5
2004-12-02
"recived the package today. it took almost 3 weeks to get, so I wasn't very happy about that. My mod chip also came with no direction on how to install it!! Guess I'll have to look around for that. Over all not very happy with this transaction."
Detailed Ratings
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Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
5/5
2004-12-02
"Great Retailer. Fantastic Service. Great Shipping. Will use for everything else I need for my customers."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
5/5
2004-12-02
"This is the third purchase I have made from System-Mods.com and it was shipped promptly. I will use them again for sure."
Detailed Ratings
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Is easy to do business with
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Contact:
877-762-2318
support@system-mods.com
System-Mods
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System-Mods is ranked #18 in games
